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Community Manager

Casablanca-Settat, Morocco (On-site)

Community Manager

1 Month ago • All levels • Community Management

About the job

2 skills required for this role

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user-research

cross-functional

Job Description

Community Manager with proven experience in building and engaging online communities. Passion for gaming and strong communication skills are crucial. Must have expertise in community management and social media. Experience in Arabic countries is highly preferred.

Must have:

Community Management
Social Media
Gaming Passion
Arabic Countries

Good to have:

Tournament Organization
User Research
Cross-Functional Teams
Competitive Gaming

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Job Description

Nurture social platforms to grow our community champions – both the quantity of the community champions as well as the engagement quality between them
Learn our community landscape – understand their social behavior, understand their gaming behavior, and identify the community champions
Upon understanding our users’ behavior and identifying the community champions, build valuable connections with the individual in question.
Execute community activation within the social platforms to grow the size and quality of our community. These include but are not limited to organizing online tournaments, online competitions, and offline tournaments.
Build and execute user research (FGD/IDI) on certain topics such as product feedback, campaign evaluation, etc.

Job Requirements

Experience residency in Arabic countries (Morocco, Algeria, Tunisia, etc.) is highly preferred.
Excellent written and verbal communication skills in English along with the ability to effectively collaborate with cross-functional teams.
Highly passionate about gaming, passion in competitive games is preferred.
Able to communicate, build, and nurture relationships with our community.
Self-starters: Can execute projects given a detailed brief and timeline.
Having prior experience in building and managing a community is a plus
Willing to work under 6 months contract.

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About The Company

Garena

69 Active Jobs

Garena is a leading global online games developer and publisher. Free Fire, its self-developed mobile battle royale title, was the most downloaded mobile game in the world in 2019, 2020, and 2021, according to data.ai, previously known as App Annie.

Garena is run by passionate gamers and has a unique understanding of what gamers want. It exclusively licenses and publishes hit titles from global partners – such as Arena of Valor and Call of Duty: Mobile – in selected markets globally. Garena champions social and entertainment experiences through games, enabling its communities to engage and interact. Garena is also a leading esports organiser and hosts some of the world’s biggest esports events.

Garena is a part of Sea Limited (NYSE:SE), a leading global consumer internet company. In addition to Garena, Sea’s other core businesses include its e-commerce arm, Shopee, and digital financial services arm, SeaMoney. Sea’s mission is to better the lives of consumers and small businesses with technology