Conversational AI/Gen AI Chatbot Developer

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Overview: We are seeking a skilled Conversational AI chatbot Developer to join our HR Digital Assistant team. The ideal candidate will have practical knowledge of web development and at least one year of experience working with Chatbot Development, Generative AI, LLMs RAG models, and REST APIs. The candidate should also be proficient in HTML, CSS, JavaScript, Python etc. and have experience with at least one web development framework (e.g., React, Angular). The candidate should be familiar with version control systems such as Git and possess strong independent problem-solving and analytical skills. The candidate must have an eye for detail, and the ability to work independently and as part of a team. The ideal candidate should also have an eagerness to learn new technologies, as well as experience in prompt engineering and vector search-based knowledge content development and design.Responsibilities:

Develop conversational AI solutions with Cognigy platform using Generative AI LLMs, natural language processing (NLP) and machine learning (ML) techniques.

Work with clients to gather requirements and develop conversational AI chatbot applications that meet their needs.

Design and develop REST APIs to integrate conversational AI chatbot applications with existing HRIT systems.

Work with web development frameworks such as React or Angular to develop front-end interfaces for conversational AI chatbot applications.

Create and manage version control repositories using Git.

Troubleshoot issues and debug code to ensure high-quality, error-free applications during development, testing and maintenance operations.

Collaborate with cross-functional teams, including UX designers and software engineers, to ensure the successful delivery of projects and maintenance operations.

Develop and maintain conversational AI chatbot knowledge content and responses.

Knowledge data architecture, technical extraction from internal HR Knowledge base systems, and then perform post process/enrichment/transformation of the knowledge content using programming to fit to vector search based knowledge stores (RAG model) for accurate answer generation via LLMs.

Design and implement conversation flow and user experiences.

Implement prompt engineering methodologies and techniques to improve AI/NLP scoring and accuracy.

As part of maintenance and support, analyse conversational data to improve the accuracy and effectiveness of conversational AI chatbot applications.

Stay up to date with the latest developments in conversational AI and related technologies.

• Bachelor's or Master's degree in Computer Science or a related field. • At least 1-3 years of experience in web development and conversational AI chatbot platforms. • Practical knowledge of working with REST APIs. • Proficient in HTML, CSS, JavaScript, Python and at least one web development framework (e.g. React, Angular). • Familiarity with Power BI, version control systems such as Git. • Strong problem-solving and analytical skills. • Attention to detail and ability to work independently and as part of a team. • Eagerness to learn new technologies. • Experience in prompt engineering and conversational AI chatbot content development. • Excellent communication and interpersonal skills. If you possess the above qualifications and are passionate about developing conversational AI chatbot solutions, please submit your resume and cover letter for consideration.

4-6 years