CRM Support Specialist

1 Week ago • 3-5 Years • Business Development

Job Summary

Job Description

The CRM Support Specialist will manage CRM data, support the internal team, collaborate with various departments, and contribute to business development initiatives. Responsibilities include corporate CRM management, data integrity, working with the CRM Administrator, researching customer information, maintaining accurate records, auditing and maintaining the knowledge base, report preparation, supporting business development efforts, conference preparation, lead outreach, CSAT and quarterly business updates, and handling data-related inquiries. The role requires managing a CRM system (Salesforce, Dynamics 365, or Hubspot) and excellent communication and collaboration skills.
Must have:
  • CRM system management (Salesforce, Dynamics 365, Hubspot)
  • Data integrity and quality assurance
  • Upper-Intermediate English
  • Excellent communication & collaboration
  • Report preparation & analysis
Perks:
  • Flexible working format
  • Competitive salary
  • Personalized career growth
  • Professional development tools
  • Education reimbursement
  • Corporate events

Job Details

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in six countries Poland, Romania, Bulgaria, Colombia, India, Ukraine, Sweden, UK and the US. Today, we are a strong community of 2400+ professionals and a reliable partner for global industry leaders and Fortune 500 companies. 

Currently, we are looking for CRM Support Specialist to join our Sales Operations team. In this role, you will be responsible for managing our CRM data, supporting our internal team with information, collaborating with different departments, and contributing to various business development initiatives.

Functions

  • Corporate CRM management and completion on a daily basis. Full responsibility over data integrity and data quality in the CRM system. Work closely with CRM Administrator
  • Researching potential customer information and maintaining accurate records of customer relationships in the corporate CRM
  • Audit, creation and maintenance of department knowledge base
  • Reports preparation related to department activities, business development, and marketing
  • Supporting other business development efforts as required to reach successful business development results
  • Helping with conference preparation, support with searching information, and outreach potentially interesting leads 
  • CSAT and Quarterly business update preparation for existing portfolio of customers, communicating with the team, gathering all the necessary information
  • Cover other data-related inquiries and ensuring everything is up to date.

Requirements

  • BA/MS degree
  • Previous experience in the same role, managing CRM system (Salesforce, Dynamics 365, Hubspot)
  • Upper-Intermediate English level (you will be working in fully English-speaking environment, both in the CRM system and with English-speaking internal company stakeholders)
  • Demonstrated ability to see the big picture while giving close attention to details
  • Excellent people skills, ability to handle diverse personalities, and able to work across departmental lines effectively
  • Good prioritization skills
  • Ability to work independently, have a positive, team-oriented attitude
  • Ability to react quickly
  • Strong computer skills and the ability to learn and apply new skills quickly
  • Desire to contribute and grow with a rapidly expanding business
  • Expectation of a minimum two-year commitment to the role

We offer:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

Similar Jobs

Dream11 - SDE 2 - Frontend

Dream11

Mumbai, Maharashtra, India (On-Site)
5 Months ago
N-iX - Senior Frontend Engineer

N-iX

Ukraine (Hybrid)
1 Week ago
Tesla - Senior Frontend / React Native Software Engineer

Tesla

North Holland, Netherlands (On-Site)
1 Month ago
N-iX - Middle .NET Fullstack Engineer

N-iX

Colombia (Remote)
1 Month ago
ByteDance - Staff Frontend Software Engineer - Customer Service Platform - Seattle

ByteDance

Seattle, Washington, United States (On-Site)
5 Months ago
Paytm - MICRO MARKET MANAGER : Nashik (QR Sales)

Paytm

Nashik, Maharashtra, India (On-Site)
5 Months ago
TFL - Director, Business Development

TFL

Overland Park, Kansas, United States (Remote)
2 Months ago
Valve corporation - Business Development
Steam Team

Valve corporation

Bellevue, Washington, United States (On-Site)
5 Months ago
Quizizz - Sales Development Representative (VoyageMath)

Quizizz

Bengaluru, Karnataka, India (On-Site)
6 Days ago
Tesla - Store Manager

Tesla

Brandenburg, Germany (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Velotio Technologies - Backend Engineer (Python)

Velotio Technologies

Pune, Maharashtra, India (Remote)
6 Days ago
Globalization Partners - Mobile Architect (AI Domain)

Globalization Partners

(Remote)
3 Months ago
Enphase Energy - Sr. Staff Engineer - Enlighten Cloud Backend

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Starkflow - Principal Full Stack Developer

Starkflow

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Easygo - Senior DevOps Engineer

Easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
PwC - .NET Developer (freelance)

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
6 Months ago
Sinch - Senior Frontend Software Engineer

Sinch

São Paulo, State Of São Paulo, Brazil (Remote)
1 Week ago
Playtech - Fullstack Developer

Playtech

Kyiv, Kyiv City, Ukraine (On-Site)
1 Week ago
Ello - Product Engineer (ML & Mobile)

Ello

San Francisco, California, United States (On-Site)
1 Week ago
CloudHire - Fullstack Developer

CloudHire

Haryana, India (Remote)
5 Days ago

Get notifed when new similar jobs are uploaded

Jobs in Ukraine

N-iX - Functional Coordinator

N-iX

Lviv, Lviv Oblast, Ukraine (Hybrid)
1 Week ago
Playrix - Senior QA Engineer (Mobile)

Playrix

Ukraine (Remote)
5 Months ago
Innovecs - Middle Technical Artist

Innovecs

Ukraine (Remote)
8 Months ago
Playrix - Senior/Lead 2D Artist (Generalist)

Playrix

Ukraine (Remote)
5 Months ago
Playtika - 2D Animator

Playtika

Ukraine (On-Site)
1 Month ago
Gunzilla - Senior UI Artist

Gunzilla

Kyiv, Kyiv City, Ukraine (On-Site)
1 Week ago
seeking alpha - Senior Ruby on Rails Developer

seeking alpha

Ukraine (Remote)
1 Month ago
Playtika - Integrator-Animator

Playtika

Ukraine (On-Site)
2 Months ago
Playtech - Global IT Support Specialist

Playtech

Kyiv, Kyiv City, Ukraine (On-Site)
3 Months ago
N-iX - Senior React Engineer

N-iX

Ukraine (Remote)
1 Week ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Eleven Labs - Sales Development Representative - Brazil

Eleven Labs

Brazil (Remote)
1 Week ago
Salesforce - Account Partner

Salesforce

Munich, Bavaria, Germany (Remote)
3 Weeks ago
ByteDance - [TH] Innovation Tech Solution Sales - BytePlus

ByteDance

Bangkok, Bangkok, Thailand (On-Site)
5 Months ago
PlaytestCloud - Senior Account Executive

PlaytestCloud

Berlin, Berlin, Germany (Remote)
1 Month ago
Aristocrat Gaming - Business Development Executive

Aristocrat Gaming

Victoria, Australia (Hybrid)
1 Month ago
Glean - SLED Account Executive

Glean

(Remote)
1 Month ago
Tesla - Associate Account Manager

Tesla

Hoenheim, Grand Est, France (On-Site)
1 Month ago
Luxoft - Partnerships and Customer Success Lead

Luxoft

(Remote)
4 Months ago
Trackman - Sales Representative - Philippines

Trackman

Metro Manila, Philippines (Hybrid)
4 Months ago
Overwolf - Business Development Manager - Nitro

Overwolf

Chicago, Illinois, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded