Customer Service Representative

1 Month ago • All levels • Customer Service

Job Summary

Job Description

The role involves operating all equipment, stocking ingredients, preparing products, receiving and processing orders via telephone and internet, counting inventory, completing paperwork, and cleaning equipment and the facility. Key customer service skills include understanding and communicating verbally and in writing with customers and colleagues, both over the phone and in person. The job requires standing, walking, sitting, lifting, carrying, pushing, climbing ladders or stairs, stooping, bending, crouching, squatting, reaching, and grasping. On-the-job training will be provided, including customer service orientation, interactive computer programs, and practical hands-on experience.
Must have:
  • Operate all equipment
  • Stock ingredients
  • Prepare products
  • Process orders
  • Count inventory
  • Clean equipment and facility
  • Communicate verbally and in writing
  • Stand, walk, sit, lift, carry, push
  • Climb ladders/stairs
  • Stoop/bend, crouch/squat
  • Reach, grasp with hands

Job Details

Company Description

Core Values

  • Treat everyone with Integrity and Respect
  • Quality is everything
  • Guarantee that every guest is WOW'd because of ME
  • Choose your attitude
  • Have fun!

Job Description

General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.

Additional Information

General Physical demands involve the ability to stand, walk, sit, lift, carry, push, climb ladders/stairs, stoop/bend, crouch/squatt, reach, grasp with hands to use machines-tools-equipment-work aids, and tolerate exposure to varying temperatures/conditions inside and outside. On the job training involves customer service orientation, interactive computer program, and hands-on practice.

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About The Company

Founded in 1926 by Marcel Bleustein-Blanchet, today Publicis Groupe is the second largest communications group in the world and a leader in marketing, communication, and digital business transformation, led by Arthur Sadoun, the third CEO in its history.


Publicis Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Publicis Groupe is a privileged partner in its clients’ transformation to enhance personalisation at scale. The Groupe relies on ten expertise concentrated within four main activities: Communication, Media, Data and Technology. Through a unified and fluid organisation, its clients have a facilitated access to all its expertise in every market. Present in over 100 countries, Publicis Groupe employs around 98,000 professionals.


Facebook: http://www.facebook.com/publicisgroupe

Twitter: @PublicisGroupe

Youtube: http://www.youtube.com/publicisgroupe

Website: www.publicisgroupe.com

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