Director, Mid-Market Sales (West)

2 Months ago • 10-17 Years • Business Development

Job Summary

Job Description

As the Director, Mid-Market Sales (West), you'll drive ARR growth by acquiring new customers and expanding existing accounts within a designated US region. You will develop and execute GTM strategies, collaborating with marketing and partnerships teams to build pipeline and leverage channels like ISVs and VARs. Responsibilities include hiring and managing a high-performing sales team, delivering accurate forecasts, using data-driven insights for continuous improvement, and partnering with product/engineering for customer feedback. The role requires strong leadership, sales process expertise, and the ability to thrive in a fast-paced environment. DevRev's AgentOS, a purpose-built CRM for SaaS companies, connects end-users, sellers, support, product, and development teams, increasing product velocity and reducing customer churn.
Must have:
  • 10+ years sales experience, 4-7 years management
  • Early-stage company experience
  • Mid-market sales experience
  • Hiring, developing, managing sales teams
  • Data-driven decision making
  • Strong leadership and communication skills

Job Details

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.

Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

DevRev

As the Director, Mid-Market Sale (West) you will be responsible for driving success within a designated Mid-Market region in the Americas (United States), utilizing data, insights, and operational expertise to achieve strategic goals.

Responsibilities:

  • Drive ARR growth through new customer acquisition and expansion
  • Develop US GTM strategy and coverage model, including ICP, messaging, customer segmentation, sales coverage, sales roles and sales capacity
  • Work with Marketing to develop and execute the pipeline plan (Digital marketing, Events, SDRs etc) for the region
  • Work with the Partnership team to develop and execute a plan to sell DevRev through partners such as ISV, VARs, SIs, MSPs, Hyperscalers, etc.
  • Hire, develop, and manage high-performing sales team of Enterprise Account Executives for the West
  • Foster a dynamic and collaborative sales environment that upholds DevRev’s values and achieves company’s growth targets
  • Deliver accurate weekly forecast reports, contributing to a culture of accountability and precision in our sales processes
  • Use data-driven insights to inform decision-making and drive continuous improvement in sales effectiveness and efficiency
  • Ensure the sales team is organized and plans strategically, maintaining focus on the most impactful priorities
  • Partner with Product and Engineering teams to bring voice of customers in product prioritization and roadmap development

Qualifications and Requirements:

  • 10+ years sales experience, 4-7 years of management experience
  • Experience working in early stage companies - Seed, Series A or Series B 
  • Leader who can inspire the team through action 
  • Demonstrated experience selling to Mid-Market customers
  • Experience in hiring, onboarding, developing, promoting and performance managing Mid-Market Account Executives  
  • Ability to thrive in a fast-paced, dynamic environment and lead effectively through change and ambiguity
  • Deep understanding of sales processes, methodologies, and best practices, with experience implementing sales enablement tools and systems
  • Proven expertise in building outbound sales strategies and ensuring accountability among Account Executives for prospecting
  • Skilled in establishing AE targets, quotas, and KPIs essential for meeting corporate growth objectives
  • Strong leadership skills with experience building and managing high-performing sales teams
  • Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels
  • Strategic thinker with a customer-centric mindset and a passion for driving innovation and results

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev! 

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