Employment Counselor
Job Summary
Job Description
World Relief is seeking a compassionate and justice-advocating Employment Counselor to assist refugees, asylees, and other immigrants in integrating into the US. The role involves preparing clients for employment, facilitating job searches, providing career counseling, and maintaining employer relationships. Responsibilities include offering individual employment counseling, assisting with resumes and interviews, documenting progress, developing employer contacts, and collaborating with the Family Services Department. The position requires a Bachelor's degree, proficiency in Microsoft Office, a valid driver's license, and a flexible schedule. Fluency in other languages and knowledge of the refugee/immigrant experience are preferred.
Must have:
- Bachelor's degree
- Proficient in Microsoft Office
- Valid Driver's License
- Flexible schedule
Good to have:
- Demonstrated flexibility
- Excellent communication skills
- Excellent interpersonal skills
- Detail-oriented and organized
- Ability to multi-task
- Cross-cultural sensitivity
- Advocacy skills
- Mediation and problem-solving skills
- Knowledge of refugee/immigrant experience
- Fluency in additional languages
- Understanding of US employment market
Perks:
- Competitive benefits package
- Employee discount program
4 skills required
Job Details
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY:
Do you enjoy solving complex problems that involve both personalities and logistics? Are you interested in assisting refugees, asylees and other immigrants integrate into the US by preparing them to start a job and their career? As Employment Counselor you will provide assistance to newly arrived refugees and other immigrants by assisting in their search for their search for employment and collaborating with them on employment-related matters including job retention and job re-placement as relevant. This position assists refugees and those granted asylum and other immigrants to become economically self-sufficient by preparing them for employment, utilizing employer contacts to place them in jobs, counseling on job upgrades and career pathway opportunities, and maintaining and expanding an employer network.
ROLE & RESPONSIBILITIES:
- Provide employment counseling to clients that may include individual meetings, informing about job prospects, following up on job leads, and reviewing available career pathway opportunities.
- Provide direct assistance with resumes, applications, interviews, job offer paperwork, and ongoing mediation with employers.
- Satisfy documentation and reporting requirements in accordance with state and federal grant standards.
- Develop contacts and relationships with new employers to increase interest in hiring WRC clients as well as maintain and strengthen existing employer relationships.
- Maintain accurate case files and case notes for program participants.
- Work collaboratively with other members of the Family Services Department to creatively address barriers to self-sufficiency.
- Coordinate with church and volunteer staff to plan and ensure volunteers are meeting the needs of clients.
- Attend department and office-wide meetings.
- Other responsibilities as assigned.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
- Proficient in Microsoft Office applications
- Bachelor’s degree required, preferably with at least one year experience in an office environment
- Valid Driver’s License and good driving record
PREFERRED QUALIFICATIONS:
- Demonstrated ability to remain flexible and work in a fast-paced environment
- Excellent communication skills with people of varying English levels
- Excellent interpersonal and relational skills
- Detail-oriented, organized, and able to follow through on projects and assignments
- Demonstrated ability to multi-task, problem solve, and exercise critical thinking skills
- Demonstrated ability to work sensitively and effectively in a cross-cultural setting
- Willingness to advocate on behalf of clients with employers
- Strong mediation and problem-solving skills
- Knowledge about the refugee/immigrant experience is preferred
- Fluency in an additional language such as French, Swahili, Farsi, Spanish, Arabic, Dari, Pashto, or Burmese is desired
- Understanding of the U.S. employment market, particularly in Chicagoland, or strong interest in learning
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
***
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a free workplace and perform pre-employment substance abuse testing.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
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