Enrollment Representative

About Chamberlain University

Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health of people, families, communities, and nations. Our regionally accredited University is comprised of the College of Nursing and the College of Health Professions. Our College of Nursing offers a Bachelor of Science in Nursing (BSN) degree program at 23 locations and online post-licensure degree programs and certificates including RN to BSN, RN to MSN, a Master of Science in Nursing (MSN) with six Specialty Tracks, and a Doctor of Nursing Practice (DNP). Our College of Health Professions offers online options with a Master of Public Health degree, Master of Physician Assistant Studies, Public Health Certificate programs, and a Master of Social Work degree. Learn more about Chamberlain University, part of Adtalem Global Education, at www.chamberlain.edu.

There is one very significant way Chamberlain is different than other Universities -  Chamberlain Care®. Healthcare education is offered in a culture of service excellence and care in four ways: care for self, care for colleagues, care for patients/clients, care for all. By living Chamberlain Care®, we’ve built a culture in which colleagues and students thrive and we graduate extraordinary healthcare professionals who transform the health of people worldwide.

Chamberlain Care® is the guiding principle we provide to each other and to our students to help our students achieve their goals, reach their dreams and impact healthcare at a national level.
If you're ready to live Chamberlain Care®, we invite you to apply today!

 

Chamberlain University is seeking an enthusiastic and dedicated Enrollment Representative to join our team in Lisle, IL. As an Enrollment Representative, you will play a crucial role in guiding prospective students through the enrollment process, providing exceptional customer service, and supporting our mission to transform healthcare education.

• Proactively contact and respond to prospective students via phone, email, and text messages, utilizing effective contact strategies
• Assess and qualify prospective students through interviews to determine if our programs align with their academic and professional goals
• Guide applicants through the enrollment process, collaborating with other departments to ensure positive application progression and student satisfaction
• Build and maintain strong relationships with prospective students in a high-volume environment
• Remain compliant with university standards and policies while operating in a student-centric manner
• Adapt quickly to changes and implement updates efficiently
• Work collaboratively in a team environment to support new student enrollment goals
• Represent Chamberlain's culture of care and embody our TEACH values (Teamwork, Energy, Accountability, Community, Heart) in all interactions
• Participate in ongoing training and professional development opportunities
• Perform other duties as assigned by management

• Bachelor's degree preferred
• Exceptional verbal and written communication skills
• Strong interpersonal skills and ability to build rapport with diverse individuals
• Proficiency in computer skills, including Microsoft Office programs
• Experience in customer service or sales preferred
• Ability to prioritize tasks and multitask effectively in a fast-paced environment
• Demonstrated eagerness to learn, retain, and implement new information
• Strong attention to detail and ability to maintain accurate records
• Flexibility to work a varied schedule, including some evenings and weekends, to accommodate student and organizational needs
• Access to a designated work-from-home office space with reliable high-speed internet
• Ability to work independently and collaboratively as part of a team
• Strong problem-solving skills and ability to think critically
• Empathetic approach to understanding and addressing student concerns
• Goal-oriented mindset with a focus on achieving enrollment targets

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $21.83 and $24.04. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
   

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation