Equipment Support Specialist

6 Months ago • All levels • Administrative

Job Summary

Job Description

The Equipment Support Specialist is responsible for the installation, maintenance, and repair of casino equipment, ensuring 24/7 availability. Duties include cleaning and maintaining roulette wheels, shuffle machines, deck checkers, and tables; inspecting equipment; managing equipment inventory; transporting cards and equipment; monitoring equipment performance; reporting issues; and managing the climate of gaming floors and storage. The role also involves collaboration with other departments and replacing colleagues during absences. Basic IT skills, including Microsoft Windows and Server maintenance, and good computer hardware knowledge are required.
Must have:
  • Install, maintain, and repair casino equipment
  • Ensure 24/7 equipment availability
  • Clean and maintain gaming equipment
  • Basic IT skills (Windows, Server)
  • Good computer hardware knowledge
  • Teamwork and problem-solving skills
Good to have:
  • Linux knowledge
  • Photography or lighting experience
  • Personal vehicle

Job Details

Company Description

World's No.1 online casino is hiring talent! At Evolution, our talent is live, the players are virtual. 

Evolution is a developer and supplier of virtual casino games, since 2006. We evolve the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.

Celebrating 15 years of presenting games in 15 languages, Evolution is momentously thriving beyond our 10 studios, 11,000 employees, and 20 countries and cities. Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, and Vancouver, Canada.

At Evolution, everyone is a winner! Embracing diversity by hiring personalities across any ethnicity, gender expression, and religion, Evolution is a global enterprise hiring individuals that will elevate our brand.

Job Description

  • Install, clean, change and regulate simple equipment 
  • Perform equipment test
  • Ensure preventive equipment maintenance
  • Monitor equipment performance,make assessments and make decisions about needed actions
  • Ensure equipment avalability 24/7
  • Report equpment-related issues 
  • roulette wheels cleaning/maintenance 
  • Shuffle machines cleaning/maintenace/exchange 
  • Deck checker cleaning/maintace 
  • Table inspection 
  • Card/equipment in-house transport 
  • Organise equipment disposal
  • Mantor climate on gaming floors and storage
  • Do an inventory and track equipment in stock
  • Cooperate whit other departments
  • Perform other duties,as asked by the manager which meet the qualifications
  • Replace colleagues during their vacation,sick leave and other absences.Replacement takes place during working time,and it is not considered as additional work.
  • the employee is responsibel for the prper, high quality and timely execution of his job obliqations.
  • Being at work consistenty and on time, following instrutions and responiding to management direction 

Qualifications

  • Microsoft Windows maintenance
  • Basic Microsoft Server maintenance
  • Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures.
  • Previous IT and/or technical background
  • Handy with common tools
  • Good working knowledge of English
  • Owning a personal vehicle will be considered an advantage

Additional Information

Skills and Competences

  • Understanding of electronics and technical principles.
  • Photography or lightning experience are not required but beneficial
  • Linux knowledge would be advantageous but not essential.
  • A high sense of responsibility and the ability to work in a team as well as alone and unsupervised.
  • To be a Multi-tasker, have team spirit and be likeable
  • To be able to plan and forecast effectively
  • To be driven, flexible and proactive
  • Attentive to details
  • Great problem solving skills and ability to work under pressure

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About The Company

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our broadcasting studios. At the core of our floor operations are our Game Presenters and Game Hosts, who lead the game in front of the camera and our Shufflers, who prepare the cards. It goes without saying that we also provide world-class career opportunities for talented individuals and as such have attracted the best local and international talent which has been a big part of our overwhelming success.

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