Facilities Analyst, AMS

2 Weeks ago • 3 Years + • Facilities Management • $73,000 PA - $101,000 PA

Job Summary

Job Description

The Facilities Analyst, AMS, at ByteDance's Real Estate and Facilities (RE&F) division, supports Facilities Managers in procurement, data collection for informed decision-making, vendor onboarding/offboarding, financial data tracking, budget forecasting, ticket management, invoice processing, contract submission, headcount tracking, and scope generation for new locations. Responsibilities also include project closeout documentation and maintaining folder structures. The role requires strong analytical, organizational, and communication skills, along with experience in facilities management or workplace operations.
Must have:
  • Support Facilities Managers
  • Data collection & analysis
  • Vendor onboarding/offboarding
  • Financial data tracking & budgeting
  • Ticket management & invoice processing
  • Contract submission & headcount tracking
Good to have:
  • Exceptional customer service
  • Strong vendor management experience
  • Familiarity with ticketing systems
  • Excellent written communication
Perks:
  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Paid holidays, sick days, and personal time

Job Details

Responsibilities
Real Estate and Facilities (RE&F), a division of the Corporate Services department, was established in June 2015. Since then, RE&F has grown alongside our organization, managing a vast global footprint. Our meticulous management model encompasses the entire real estate lifecycle, from space planning and transaction management to project management, facilities management, and office EHS. With a passion for innovation and a commitment to excellence, we strive to create inspiring spaces that foster collaboration and unleash the full potential of our teams. Responsibilities: - Support Facilities Managers with the procurement system tasks - Data collection for facilities operations in order to make informed decisions - Onboard and offboard vendors per ByteDance policies and procedures - Gather and track monthly financial data to review financial performance - Assist in facilitating the forecasting process for Annual OpEx and CapEx Budgets - Assist in facilitating Facilities related tickets via the ticketing system - Review and process invoices for payment - Facilitate submission of contracts via internal systems - Assist in tracking headcount data for each office location - Assist in generating scope for IFM service provider for new locations - Collect project closeout documentation for build-outs - Organize and maintain folder structure for facilities operations
Qualifications
Minimum Qualifications: - 3+ years of experience in facilities management or workplace operations - Skilled in generating and tracking spreadsheets - Proficient in reviewing and analyzing data - Innately passionate about enhancing the workplace experience - Highly organized with excellent time management skills - A critical thinker and problem solver who anticipates needs - A collaborative team player who approaches every task—big or small—with grace and a positive attitude Preferred Qualifications: - Exceptional customer service skills with a can-do attitude—no request is too small or bothersome - Observant and detail-oriented, able to identify areas for improvement while walking the space - Strong vendor management experience (HVAC, electrical, plumbing, etc.) - Familiarity with facilities ticketing systems - Excellent written communication skills—capable of drafting professional emails on the spot
Job Information
【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $73000 - $101000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

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