HR Shared Services Administrator

1 Day ago • All levels

Job Summary

Job Description

The HR Shared Services Administrator role at Thales involves responding to employee queries via phone and email, documenting inquiries, tracking employee-related matters, and ensuring Service Level Agreements (SLAs) are met. The role also involves maintaining data integrity in HRIS databases, supporting HRIS data records, generating standard HRIS reports, participating in HRIS rollouts, handling payroll-related items and tax documents, completing payroll audits, maintaining data records, processing HR invoices, initiating employee notifications, and preparing employee letters. The candidate will work at the heart of digital security with technologies and services to verify identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Must have:
  • University Degree or Diploma in Human Resources or a related field.
  • Advanced English proficiency.
  • Proficiency with Microsoft Outlook, Excel, and Word.
  • Experience in HR or an administrative support role.
Perks:
  • Elective Health and Dental plans.
  • Retirement Savings Plan with a company contribution and a match.
  • Company paid holidays, vacation days, and paid sick leave.
  • Company provided Life Insurance.

Job Details

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

HR Shared Services Administrator

Key Areas of Responsibility 

  • Respond to a wide variety of employee queries via phone and email.
  • Thoroughly document inquiries via the case management tool to ensure  required information is recorded accurately in accordance with policies and practices.
  • Track and follow up on employee related matters.
  • Ensure SLA’s are followed and met.
  • Ensure integrity and quality of data in the HRIS databases as well as in the Case Management System.
  • Support HRIS data records and workflow pertaining to employees and ensures entries are timely, accurate and consistent in relation to cost centre transfers, password reset, etc.
  • Support generation of standard HRIS reports as requested.
  • Participate with testing in instances for new HRIS rollouts.
  • Action payroll related items to support with overall payroll.
  • Support and complete tax documents.
  • Complete assigned payroll audits with respect to payroll deadlines.
  • Maintain data records pertaining to employee record tracking in paper or electronic filing.
  • Process HR invoices.
  • Initiate employee notifications as required.
  • Prepare various employee letters in a timely manner outside of the HRIS workflow (letter of employment/employment verification, invitation letters, etc.)

Minimum Qualifications 

  • University Degree or Diploma in Human Resources or a related field.
  • Advanced English.
  • Proficient with Microsoft Outlook, Excel and Word.
  • Experience in of experience working in HR or an administrative support role.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community! 

What We Offer 

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:  

  • Elective Health and Dental plans.  
  • Retirement Savings Plan with a company contribution and a match.
  • Company paid holidays, vacation days, and paid sick leave.  
  • Company provided Life Insurance. 

Why Join Us? 

Say HI and learn more about working at Thales click here. 

#LI-IP1

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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