Intern - User Experience

Nintendo of America Inc.

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

GET SERIOUS ABOUT FUN

As a Nintendo of America Intern, you will actively contribute to meaningful projects, and gain valuable hands-on work experience with a leading company in the entertainment industry. During the program from June through August, your work experience will be enhanced with mentoring, networking opportunities and exposure to industry leaders from across the company! Whether you are in a technical or non-technical role, you will be a part of a team committed to putting smiles on faces of millions around the world.

INTERN – User Experience

Application Deadline: December 1, 2024

DESCRIPTION OF DUTIES:

• Work with Nintendo’s digital teams to conduct user experience and research to gain a deep understanding of consumer experience and engagement on digital strategies

• Conduct usability research to understand our audience and their needs

• Review existing data on user behavior and create detailed user journey maps

• Identify key user journey stages, touchpoints, emotions, and potential friction points

• Highlight moments of delight and opportunities where the Nintendo digital experience can be enhanced

• Provide recommendations for each journey stage to optimize user interactions and satisfaction

• Provide user experience design and testing expertise to enhance user interaction through look, feel, and process flow

SUMMARY OF REQUIREMENTS:

• 3.0+ GPA

• Currently enrolled in a bachelor’s or master’s degree program with a graduation conferral date between May 2025 and June 2026

• Pursuing a degree in Human-Computer Interaction (HCI), User Experience (UX), UI Design, Digital Media, Interaction Design, Psychology, or related field

• Knowledge of design principles and user-centered design processes, capable of creating detailed user journey maps and visualizing user interactions

• Strong communication abilities to present findings to team members and collaborate cross-functionally with designers, developers, stakeholders, etc

• Familiar with identifying problems within user journeys and developing creative solutions to enhance the user experience

• Familiar with Figma, Adobe Creative Suite and/or similar tools

• Familiar with running a usability study or experience with platforms such as UserTesting.com that enable gathering user feedback

• Familiar with basic web technologies

• Provide a portfolio of your work

• Legally authorized to work in the United States

• Able to work 40 hours a week onsite throughout the course of the 10-week summer internship between June – September

This position is onsite in Redmond, WA, and not open to remote status at this time. Housing and travel support will be provided for non-local hires.

This internship includes a base pay range of $25 per hour, paid sick and safe time, and perks such as a local transit pass and access to the onsite fitness center. Given the limited duration of the role, interns are not eligible for full-time employee benefits such as healthcare or 401(k).