Lead Sales Engineer at Interface AI in San Jose, California, United States

Job Summary

Job Description

The Lead Sales Engineer will be responsible for understanding the technical features of products and services, providing technical expertise during sales engagements, creating and delivering custom demonstrations, and articulating business value propositions. They will partner with the sales team in business development, assist with prospect conversations, and contribute to RFPs and RFIs. This role involves providing customer feedback, participating in client events, and documenting client expectations. The ideal candidate should have a strong technical background with experience in sales engineering and enterprise software sales, especially within Financial Services. They should be self-motivated, able to learn quickly, and passionate about AI in banking, with excellent communication skills to engage with technical and non-technical audiences.

Must have:

Understand technical product features in-depth.
Answer business and technical questions effectively.
Create and deliver custom demonstrations.
Provide technical competitive differentiation.
Build organizational and technical writing skills.
Come from an engineering or computer science background.

Good to have:

Experience selling Enterprise Software.
Experience selling to Financial Services.

Perks:

Medical/Dental/Vision Insurance
PTO & Holidays
Life Insurance

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Job Details

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

What You Will Do

Understand the technical features of products and services being sold in-depth.
Be the product expert in sales engagements to answer business and technical questions, create & deliver custom demonstrations, articulate business value propositions, and provide technical competitive differentiation.
Partner with the sales team in business development activities and assist them in conversations with prospects by providing relevant technical information.
Work on building organizational and technical writing skills to execute business-critical RFPs and RFIs, maintain a complete and accurate database of responses.
Leverage learnings from prospect and customer interactions and apply that knowledge to prospective customer communications.
Provide prospect and customer feedback to internal stakeholders from the Product, Marketing, and Leadership teams.
Be involved in other sales-related functions including client events and tradeshows as well as other key initiatives.
Effectively document client expectations, solutions sold, and perform proper handovers to delivery after successful sales.

What You Will Bring

4-10 years of total technical experience (at least 4+ years in Sales Engineering)
Are extremely self-motivated.
Have the ability to learn quickly.
Are passionate about the possibilities at the intersection of AI + Banking.
Have worked in a B2B SaaS startup environment.
Have outstanding problem-solving abilities.
Come from an engineering background, computer science (mandatory).
Have a track record of successfully selling Enterprise Software; Experience selling to Financial Services is a plus.
Can understand the technical aspects of the product and handle technical questions during demos with ease.
Have the ability to engage in value-driven conversations with CXO level executives.
Can explain technical concepts to non-technical audiences.
Have excellent written and verbal communication skills, including technical writing and formal presentation skills.
Are adept at the art of small talk and can converse with anyone with ease.
Can acclimatize and adapt quickly and are willing to be a part of our ambitious growth plans.