MMB Canada Small Market Employers (SME) Leader

Company:

Mercer

Description:

We are seeking a talented individual to join our Mercer Marsh Benefits (MMB) Canada team at Mercer. This role will be based in Toronto. This is a hybrid role that has a requirement of working at least 3 days a week in the office.

The Small Market Employers (SME) Leader at Mercer Marsh Benefits (MMB) Canada is a strategic leadership role within the MMB team. This position is responsible for leading and overseeing the SME team within the Canadian health business, including strategy, operation and staffing. Critical to success in this role is a laser-like focus on achieving revenue growth, operational excellence and colleague engagement targets. Reporting directly to the MMB Canada Leader, the SME Leader also has a strong connection with the MMB global SME leader.

We will count on you to:

• Provide direction, focus, and accountability to the SME team, driving engagement through frequent communication and dialogue.

• Lead business transformation initiatives to position MMB Canada as a market leader in the SME segment, overseeing the SME offering/carriers panel.

• Define and implement long-term business strategies aligned with global and regional goals to contribute to financial success.

• Manage client revenue profitability by establishing pricing guidelines and efficient processes, while supporting and driving internal and external sales efforts.

• Lead key client engagements, directing project teams and developing strategic solutions to address client needs, while also managing overall service delivery.

What you need to have:

• Proven leadership experience in a strategic role within the health business or related field.

• Strong track record of driving revenue growth and operational excellence.

• Experience in managing and developing high-performing teams, with a focus on performance feedback and career development.

• Excellent communication and interpersonal skills to engage effectively with staff and clients.

What makes you stand out:

• Experience in business transformation, particularly in growth, technology, and operations.

• Ability to generate revenue through acquiring new clients and cross-selling to existing clients.

• Strong problem-solving skills to resolve unique and difficult client deliverables.

• Familiarity with the SME market and a network of industry contacts.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Join us at Mercer Marsh Benefits (MMB) Canada in Toronto and play a pivotal role in shaping the future of our SME team!

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.