Office Director

world relief

4-5 Years | Rochester, New York, United States (On Site) | Full Time | 5 months ago
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Job Summary

The Office Director is the principal representative of World Relief in the local community, responsible for strategic leadership and oversight of the local team and office. This role involves managing technical development, program implementation, personnel, budget, and financial oversight of all programs. The Office Director builds partnerships with stakeholders and funders, supervises staff, manages grants and budgets, coordinates services for foreign nationals, fundraises from donors, and engages with local communities. This position ensures alignment with World Relief’s core mission and values within a matrix management context. Responsibilities include creating and maintaining a healthy office culture, adhering to policies, developing staffing plans, and overseeing fiscal health. The director also develops programmatic initiatives, facilitates meetings, and ensures compliance and safeguarding mechanisms. Engaging in fundraising, serving as the principal representative in the local context and participating in local advocacy efforts are also core functions.

Must Have

  • Mature and personal Christian faith
  • Committed to World Relief's mission, vision, and values
  • 4-5 years of director experience
  • Development experience raising a minimum of $200,000
  • Demonstrated experience in managing federal and state grant funding

Good to Have

  • Master's or other advanced degree preferred
  • Fluency in a second language preferred
  • Confident public speaker
  • Program design and marketing skills

Perks & Benefits

  • Competitive benefits package
  • Employee discount program

Job Description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
 
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
 
 
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.


This position is reliant upon funding and may be subject to modification or termination based on resource availability.


POSITION SUMMARY:


The Office Director is the principal representative of World Relief in the local community. This position provides strategic leadership and oversight of the local team and office. The Office Director is responsible for overall management, technical development, implementation, personnel, budget and financial oversight of all programs as well as building partnerships with multiple stakeholders and funders. Responsibilities include staff supervision, grant and budget management, program implementation, interdepartmental collaboration, coordination of services to foreign nationals, fundraising from private donors and outreach to local communities. Within a matrix management context that includes national and local staff, the Office Director ensures alignment with World Relief’s core mission and values.   

ROLE & RESPONSIBILITIES:

    • The Office Director is the senior leader of the local World Relief office, as well as a key leader alongside other directors within the US Programs division of World Relief. The Office Director is responsible to:   
    • Embody the mission, vision, and values of World Relief, setting an example for the office staff, volunteers, clients, churches and the community.   
    • Contribute to the development of World Relief projects through participation in national and divisional meetings and other dialogues.   
    • Ensure that the culture of the local field office is defined by respect for clients and their families; prioritizing their dignity, participation and safety.   
    • Provide coaching and supervision of direct reports, focusing on leadership development.   
    • Establish a strategic plan and clear, achievable goals, assuring that individual office goals and directions are consistent with the overall direction of US Ministries and World Relief. 
      • Organizational Health and Operations 
    •  The Office Director is responsible for creating and maintaining a healthy office culture that fosters staff and missional growth. The Director will:   
    • Foster effective and clear communication within the office and with national colleagues. 
    •   Adhere to World Relief policy and procedures.   
    • Create staffing plans to deliver the core functions of the office, demonstrating a commitment to increasing the gender and ethnic diversity of World Relief staff.   
    • Manage federal and state grant funding streams.     
    • Oversee office fiscal health, ensuring adequate revenue and budget development with stewardship and integrity.   
    • Manage office human resources and legal issues in conjunction with the national office.       
      • Program Management 
    • Establish and develop strategic programmatic initiatives according to the changing needs of resettlement and the refugee and immigrant communities in the area, in communication with USP Senior Director.   
    • Facilitate regular meetings with staff and other program managers to ensure quality, team-based service provision in partnership with the national program directors.   
    • Focus World Relief programs on helping immigrants move from stability to integration in their new community.   
    • Remain abreast of changes in regulations and funding that affect program operations in the city, county, and state. 
    •   Engage technical units or other supports in addressing performance issues in the implementation of core programs. 
    • Foster and maintain a culture of high standards and best practices of program delivery with refugee and immigrant populations.   
    • Support innovation in program development, and integration with church and community engagement and good neighbor teams.   
    • Participate in organizational collaboration and program communities of practice; seeking to operate programs in a consistent and scalable ways as part of the national network.   
    • Create and maintains avenues for client voices to inform and shape program design and delivery. 
    •  Ensure compliance and safeguarding mechanisms are in place and properly utilized so that the dignity and safety of clients is prioritized.     
    • Engagement and Fundraising 
    •  Serve as the principal representative of World Relief in the local context which will involve networking, meetings in the community, fundraising, public speaking and other similar activities.   
    • Engage and connect with local churches for funding, partnership, and mobilizing volunteers.   
    • Work collaboratively with World Relief’s home office church outreach efforts, marketing and fundraising teams.   
    • Establish an annual engagement plan for the local office, including setting and reaching goals for local fundraising. 
    • Engage with national campaigns and leverage national initiatives in the local context.   
    • Participate in and champion local advocacy efforts, leveraging influence locally and nationally on behalf of immigrants whom World Relief serves.  

JOB REQUIREMENTS:

    • Mature and personal Christian faith
    • Committed to the mission, vision, and values of World Relief
    • Desire to serve and empower the Church to impact vulnerable communities
    • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
    •  Cross-cultural experience    Excellent interpersonal and communication skills   
    • 4-5 years of previous director experience, including management of budgets in excess of $2 million 
    •   Development experience raising minimum of $200,000    Advanced computer skills (Word, Excel, Publisher, PowerPoint)   
    • Demonstrated experience managing federal and state grant funding streams and budget management   

PREFERRED QUALIFICATIONS:

    • Master’s or other advanced degree strongly preferred   
    • Fluency in a second language preferred   
    • Confident public speaker   
    • Leadership and creative problem-solving skills   
    • Ability to manage multiple demands in a fast-paced work environment   
    • Program design and marketing skills a plus   
$75,000 - $85,000 a year
World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.
 
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
 
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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
 
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

8 Skills Required For This Role

Team Management Public Speaking Communication Leadership Excel Budget Management Quality Control Networking