Payment Solutions Specialist

1 Month ago • 2 Years + • Finance

Job Summary

Job Description

The Payment Solutions Specialist manages and optimizes payment systems, ensuring smooth transaction processing and enhancing customer experience. Responsibilities include reviewing payment processing accounts receivable, identifying and resolving errors, preparing reports, monitoring dashboards, collaborating with payment providers, onboarding new payment methods, and maintaining payment system settings. The role requires strong analytical skills, experience with online gambling or fintech, and knowledge of various payment methods across different markets (Nordics, Germany, Poland, Canada, Netherlands).
Must have:
  • 2+ years experience in payments or fintech
  • Strong analytical skills and financial data review
  • Dashboard monitoring proficiency
  • Excellent communication with internal/external teams
  • Knowledge of payment methods in multiple markets
  • Detail-oriented and proactive problem-solving
Good to have:
  • Experience in regulated industries (gambling, finance)
  • Familiarity with site testing tools
Perks:
  • Competitive remuneration package and company bonus
  • Team and company events
  • Work-from-home setup bonus
  • Hybrid work arrangement with remote work option
  • Wellbeing allowance
  • International Private Health Insurance
  • Office breakfast & lunch

Job Details

Description

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

Location: St. Julian’s, Malta (Hybrid)

Here at ComeOn Group, we don’t settle for ‘OK’. We strive to offer the best possible customer experience to our entire base of loyal customers. That means having best in class customer experience to be able to solve queries, enhance and exceed all expectations our players have. This isn’t your typical CX role, you will be taking things to the next level!

We are looking for passionate, people-centric individuals with great communication skills, to join our friendly, fun and creative team. Sounds like you? Read on...

The Payment Solutions Specialist will be critical in managing and optimizing payment systems, ensuring smooth transaction processing, and enhancing the customer payment experience. This role requires a detail-oriented individual with strong analytical skills and experience in the online gambling or fintech sector. You will collaborate with internal teams and external payment providers to maintain operational excellence across multiple markets.


Responsibilities

Payment Processing Oversight:

  • Review and analyze daily and monthly payment processing accounts receivable (AR) by market (Nordics, Germany, Poland, Canada, Netherlands, and others as required).
  • Identify, investigate, and report errors or discrepancies in payment processing, ensuring timely resolution.
  • Prepare detailed reports for internal stakeholders, highlighting trends, risks, and opportunities.
  • Perform regular site testing of payment functionalities across desktop, mobile, and app platforms to ensure a seamless user experience.

Dashboard Monitoring:

  • Monitor payment dashboards in real-time to track transaction performance, success rates, and system health across all markets.
  • Escalate anomalies or critical issues (e.g., payment failures, delays) to the appropriate teams or providers.

Provider Collaboration:

  • Act as the primary point of contact for payment service providers (PSPs), liaising with them to resolve issues identified during checks or dashboard monitoring.
  • Conduct investigations with PSPs into declined transactions, fraud flags, or technical glitches, ensuring minimal disruption to customers.
  • Support the onboarding of new payment methods or providers, ensuring alignment with market demands (e.g., Trustly or Swish for Nordics, iDEAL for the Netherlands).

Payment System Management:

  • Maintain and update payment option settings, including currency configurations, regional preferences, and PSP integrations.
  • Stay informed of regulatory requirements (e.g., GDPR, regulatory standards) and ensure payment settings comply with local laws in each market.

Skills & Qualifications

Essential:

  • 2+ years of experience in a payments, fintech, or product specialist role, ideally within the online gambling or e-commerce industry.
  • Strong analytical skills with experience reviewing financial data (e.g., payments reports, transaction logs).
  • Proficiency in monitoring dashboards or payment systems (e.g.Tableau).
  • Excellent communication skills to liaise with internal teams and external providers.
  • Knowledge of payment methods and PSPs relevant to the Nordics (e.g., Trustly, Zimpler), with familiarity in Germany (Sofort), Poland (Przelewy24), Canada (Interac), and the Netherlands (iDEAL).
  • Detail-oriented with a proactive approach to problem-solving.

Desirable:

  • Experience working in a regulated industry (e.g., gambling, finance) and understanding of compliance requirements.
  • Familiarity with site testing tools. 

Development & Growth:

At ComeOn Group, we are committed to your continuous growth. With the ComeOn Academy Programme, you will have the opportunity to expand your knowledge in key areas such as escalations, fraud, compliance, commercial, and product. This programme is designed to foster your career development, providing you with the tools and insights needed to grow into a more versatile, well-rounded professional. We prioritise investing in your potential, helping you thrive in your current role while opening doors to more opportunities within ComeOn Group.

So what can you expect from ComeOn as a place of work?

  • A competitive remuneration package including a company bonus scheme! 💰
  • Fantastic quarterly team events and weekly company events 😎
  • A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
  • On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere 🌎
  • Wellbeing allowance
  • A comprehensive, International Private Health Insurance
  • Breakfast at the office on Tuesdays
  • Lunch at the office on Mondays and Wednesdays

At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit of collaboration.

At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assessing candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are.

Want to know more about us just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture!

LinkedIn

Instagram

Glassdoor

Similar Jobs

Playrix - UA Marketing Producer

Playrix

Ireland (Remote)
5 Months ago
Casumo - Business Intelligence Engineer

Casumo

(Hybrid)
2 Months ago
Penumbra - MES Functional Analyst III

Penumbra

Roseville, California, United States (On-Site)
5 Months ago
Voodoo - Experienced Data Analyst (Growth)

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
ION - Social Media and Digital Marketing Analyst - 721

ION

Noida, Uttar Pradesh, India (On-Site)
6 Months ago
SmileGate - [재무] 그룹 재무(PI) 담당(팀장급)

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
3 Months ago
ION - Service Manager, Italy

ION

Italy (Hybrid)
6 Months ago
Axon - Accounting Manager, Germany (Remote)

Axon

Hessen, Germany (Remote)
1 Month ago
ION - Analyst - Capital structure 918

ION

Mumbai, Maharashtra, India (On-Site)
6 Months ago
ION - Senior Reporter, Europe Renewables - 10996

ION

London, England, United Kingdom (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Salesforce - Customer Success Manager(Salesforce Exp mandate)

Salesforce

Hyderabad, Telangana, India (On-Site)
3 Months ago
GoTo Group - Internal Audit Manager

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
4 Months ago
PAPAYA - Business Analytics Team Lead

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
Build A Rocket Boy - Senior Data Engineer

Build A Rocket Boy

Edinburgh, Scotland, United Kingdom (Remote)
3 Months ago
The Walt Disney Company - Sr Data Analyst

The Walt Disney Company

Santa Monica, California, United States (On-Site)
3 Months ago
Paytm - Technical Program Manager - Senior TPM

Paytm

Noida, Uttar Pradesh, India (On-Site)
4 Months ago
SciPlay - VIP Analyst

SciPlay

Austin, Texas, United States (Hybrid)
1 Month ago
PENN Interactive - Senior Technical Product Manager, Data

PENN Interactive

Philadelphia, Pennsylvania, United States (Hybrid)
1 Month ago
Fortis Games - Head of Analytics

Fortis Games

United States (On-Site)
3 Months ago
Social Discovery Group - Head of Product (Premium products)

Social Discovery Group

Vietnam (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in St. Julian's, Malta

PwC - Lawyer

PwC

Qormi, Malta (On-Site)
6 Months ago
Aristocrat Gaming - Fraud, Risk & Payments Analyst

Aristocrat Gaming

Sliema, Malta (Hybrid)
4 Months ago
ComeOn Group - PPC Specialist

ComeOn Group

St. Julian's, Malta (Hybrid)
1 Month ago
Evolution - Office Coordinator Team Lead

Evolution

St. Julian's, Malta (On-Site)
2 Months ago
ComeOn Group - People & Talent Partner

ComeOn Group

St. Julian's, Malta (Hybrid)
2 Months ago
ComeOn Group - Payroll and People Coordinator

ComeOn Group

St. Julian's, Malta (Hybrid)
2 Months ago
Evolution - Norwegian Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
10 Months ago
Evolution - Arabic Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
5 Months ago
LeoVegas - CRM Executive - Danish Speaking

LeoVegas

Sliema, Malta (Hybrid)
4 Months ago
LeoVegas - Technical Accountant

LeoVegas

Sliema, Malta (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Finance Jobs

Nagarro - (Managing) Consultant SAP FI/CO (m/w/d)

Nagarro

Germany (Remote)
5 Months ago
Canva - Financial Reporting & Technical Accounting Lead

Canva

Los Angeles, California, United States (Remote)
1 Month ago
undefined - Head of Licensing and Regulatory Affairs - EMEA

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
Paytm - Sales - Team Lead

Paytm

Warangal, Telangana, India (On-Site)
5 Months ago
Token Metrics - Financial Analyst Intern (Karachi-Remote)

Token Metrics

Karachi, Sindh, Pakistan (Remote)
5 Months ago
Fliff  Inc  - Senior Financial Controller

Fliff Inc

Philadelphia, Pennsylvania, United States (On-Site)
9 Months ago
Morning Star - Senior Quant Analyst

Morning Star

Mumbai, Maharashtra, India (Hybrid)
6 Months ago
PwC - Junior/Senior Consultant - Fraud

PwC

Prague, Prague, Czechia (On-Site)
6 Months ago
PwC - IN_Senior associate_Oracle fusion Technical_Oracle_Advisory_Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Nagarro - SAP Cloud Finance Services Senior Consultant (m/f/d)

Nagarro

Germany (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Operating more than 20 brands on its proprietary platform providing a secure, innovative and entertainment-led player experience across casino and sports betting. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.


So - what can you expect from ComeOn as a place of work?


At ComeOn, we have adapted a Hybrid Work model which means that we offer our employees an option to pick their workstation for the day. Want to work from the office a few days a week and some days from home? That’s totally fine with us! ComeOn is known for their inviting and vibrant offices that offer creative areas for collaboration and desk set-ups designed for a Hybrid Work model. When you visit one of our offices you will always be welcomed by a friendly face that will take good care of you. It’s our curiosity that drives our innovative business forward and we work hard in a #runtogether spirit and we always make sure to top it up by #havingfun!


The ComeOn Moment


That moment when right before the roulette ball stops, or during when the penalty shoots out in the world cup final, when time slows down, when every heartbeat can be felt, when you think, whisper or scream ComeOn, ComeOn, ComeOn!


You don’t have to be a gambler to work at ComeOn Group, but you have to understand the power of having something at stake, with the potential to win or lose. We have all experienced this, if not with money on the table, maybe it was our hearts!

St. Julian's, Malta (On-Site)

St. Julian's, Malta (Hybrid)

St. Julian's, Malta (Hybrid)

Stockholm, Stockholm County, Sweden (Hybrid)

Stockholm, Stockholm County, Sweden (Hybrid)

London, England, United Kingdom (Hybrid)

Stockholm, Stockholm County, Sweden (Hybrid)

St. Julian's, Malta (Hybrid)

St. Julian's, Malta (Hybrid)

Graz, Styria, Austria (Hybrid)

View All Jobs

Get notified when new jobs are added by ComeOn Group

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug