Payments Product Specialist

2 Days ago • All levels

About the job

SummaryBy Outscal

About the job:
As a Payments Product Specialist, you will play a crucial role in shaping BetMGM Brazil's payment strategy and roadmap. You will analyze payment product performance, resolve technical issues, support internal teams during integrations, and optimize payment processes. Key responsibilities include data analysis, mediating between developers and PSPs, optimizing payment methods, performing quality assurance, managing payment escalations, gathering feedback, maintaining provider relationships, and documenting payment methods. You will work closely with various teams to ensure a seamless and efficient payment experience for customers.
Must have:
  • Analytical and logical skills
  • In-depth knowledge of payment ecosystem
  • Strong troubleshooting skills
  • High attention to detail
  • Knowledge of APIs and integration logs
Good to have:
  • Experience with payment aggregators
  • Project experience
  • Excel, Power BI, Tableau knowledge
  • Understanding of software development methodologies

Description

Position at LeoVegas Group

BetMGM Brazil is a Brazilian betting and online gaming operator, formed by a strategic partnership between two industry leaders: MGM Resorts International, a global powerhouse in gaming and entertainment, and Grupo Globo, Latin America’s largest media conglomerate. Together, we are poised to revolutionize the Brazilian market with a cutting-edge sports betting and iGaming platform, offering a responsible and unparalleled gaming experience.

 

Leveraging MGM Resorts' extensive expertise in gaming and entertainment, combined with Grupo Globo's deep understanding of the Brazilian consumer and its unrivaled media reach, BetMGM Brazil is uniquely positioned to become a leading force in one of the world’s fastest-growing regulated markets. Our commitment to excellence, innovation, and customer-centricity drives us to set new standards in the industry, delivering a product that not only entertains but also engages with integrity and responsibility.

 

As we prepare to launch in early 2025, in a regulated market, our vision is clear: to establish BetMGM Brazil as the go-to destination for sports betting and online gaming, where cutting-edge technology meets a deep understanding of our audience, creating experiences that are both thrilling and trustworthy.

 

In this exciting role of Payments Product Specialist, you will be contributing to our payment vendor roadmap and strategy on a group level ensuring the best payment method mix for different geographies and various brands. This includes resolving technical cases and supporting internal product and tech teams throughout various stages of payments product integrations.

 

 

Key Responsibilities:

 

    Analysing data and performance of payment products, creating reports and taking actions to maximise payment acceptance rates.

   Acting as a mediator between developers and PSPs during the implementation and launch of new payment methods/PSPs.

   Optimising payment method performance through payment gateway configuration, payment routing and risk configurations.

   Performing testing and quality assurance of payment methods.

   Managing the escalation of payment issues with providers, tech support and other departments.

   Gathering feedback from CS/Payment/Risk Teams for system improvements and assisting the Product Team with prioritisation.

   Maintaining provider relationships and following up on performance metrics and transaction troubleshooting.

   Maintaining documentation of payment methods, including customer flow limits.

 

 

Our perfect Candidate has:

 

Must-have:

 Analytical and logical skills for analysing Acceptance Rate inconsistencies and investigating issues.

 In-depth knowledge of the payments ecosystem.

 Strong troubleshooting skills.

 High attention to detail.

 Knowledge of APIs, including experience with requests and responses and checking logs of different integrations.

 

 

Good to have:

 Experience with payment aggregators

 Experience with working on projects

 Knowledge about Excel and data management tools such as Power BI and Tableau

 Understanding of software development methodologies

 

View Full Job Description

About The Company

LeoVegas Group is a leading international igaming company with a clear vision to create the world’s greatest igaming experience. The Group offers online casino, live casino, and sports betting via 10 brands in 10 jurisdictions. The Group continues to grow rapidly, currently employing over 1,000 people in Europe, including at its headquarters in Stockholm and operations hub in Malta.


As one of the most innovative companies in the industry, the Group also invests and develops other igaming companies through its investment arm, LeoVentures. In 2022, LeoVegas Group became a subsidiary of the global entertainment company MGM Resorts International (NYSE: MGM). 


For more information, visit www.leovegasgroup.com.

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