Performance Expert Software Quality Management

1 Week ago • 5-8 Years • Quality Assurance • Research & Development

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Job Description

As a Performance Expert in Software Quality Management, you will be responsible for supplier quality management and assurance for software and IT services globally. This includes supplier assessments (ASPICE), development of suppliers within preventive quality planning, and technical complaint management (8D). You'll provide expert support in working groups, identify quality gaps, and improve the quality management system for purchased software and IT services within GS (Global Business Services). The role requires proficiency in IT service management (ISO20000), expert problem-solving skills (8D), and certification like Automotive SPICE assessor or similar (e.g., CMMI).

Must have:

Supplier quality management & assurance
ASPICE assessments
8D problem-solving
IT service management (ISO20000)
Automotive SPICE certification

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Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

$Supplier quality management and assurance for software and IT services worldwide.$Supplier assessments (ASPICE) and development of suppliers within the preventive quality planning.$Technical complaint management with suppliers (8D).$Support as expert service in working groups for software and IT services topics.$Identify quality gaps and track to close at supplier$Further improvement of the quality management system for purchased software and IT services within GS (Global Business Services)Knowledge:Proficient in IT service management according ISO20000Expert knowledge in problem solving methods (8D)Certified Automotive SPICE assessor or similar (e.g. CMMI)Functional skills:Proficient decision making and Analytical skillsProficient team building, collaboration and communication skillsCompetent customer orientation and emotional intelligence skillsGood presentation skills

Qualifications

BE Graduate in computer science/Information science/ electronic engineering

Additional Information

5-8 years of experience in software development and/or software and IT service quality management, supplier quality assessment

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