Portfolio Support Manager

Company:

Mercer

Description:

Join our dynamic team as a Portfolio Support Manager, a strategic role that collaborates with other teams and business to create  insights and presentations for senior leaders within the Career Delivery organization. Thus enabling leadership to make informed decisions significantly contributing to the success of the organization.

We will count on you to:

• Act as a enabler with the portfolio managers to proactively improve process and product quality
• Work closely with portfolio managers to enable them to work with client-facing teams, survey production, and Order Management to ensure alignment with standards and methodologies.
• Gather data and collate information for creating the product profitability reports
• Lead and build strong market and product-centric knowledge
• Provide useful insights to business to take informed decisions leading to business growth and expansion
• Create content and presentations for leadership visits and markets
• Centralized stakeholder feedback management for product portfolio teamsMaintain and dashboard the monthly internal KPI metrics for all the product portfolio teams
• Work closely with internal teams to understand their needs and try to create solutions that are more outward looking

What you need to have:

• Ability to develop and implement strategies that align with business objectives and drive market influence.
• Proficiency in analyzing data to derive insights that inform decision-making and support product development.
• Strong interpersonal skills to cultivate and maintain effective relationships between business units and operations.
• Skills in planning, executing, and overseeing projects, including change management and planning for strategic initiatives.
• Excellent verbal and written communication skills to facilitate awareness efforts, stakeholder engagement, and collaboration.
• Ability to troubleshoot issues and address concerns effectively, ensuring smooth operations and stakeholder satisfaction.
• Flexibility to adjust strategies and approaches in response to changing market conditions and business needs.

What makes you stand out:

• Understanding of the Career business
• Superior project and stakeholder management skills.
• Project Management related certificates.

Why join our team:

• We are committed to your professional development through opportunities for growth, engaging work, and supportive leadership.
• We cultivate a vibrant and inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make a meaningful impact for our colleagues, clients, and communities.
• Our global scale provides a variety of career opportunities, along with benefits and rewards designed to enhance your well-being.

If you would like to apply for this position, please send in your application in English. 

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.