Product Specialist, Payments

1 Month ago • 2-5 Years • Product

Job Summary

Job Description

Kaizen Gaming, the company behind Betano, is a leading GameTech firm operating in 19 markets. We focus on leveraging cutting-edge technology to deliver exceptional experiences to millions of customers. As a Product Specialist in the Payments team, you will be instrumental in the end-to-end delivery of payments products. This role is for someone who thrives in a fast-paced product environment and is driven to enhance our product offering and create outstanding user experiences. You will identify customer pain points, propose product optimizations, collaborate with internal teams like Product Owners, Operations, CS, and Finance, and translate operational requirements into effective product designs. Additionally, you will work with tech teams to ensure seamless product delivery, conduct competitor analysis, and maintain key metrics reports.
Must have:
  • Identify customer pain points in payments
  • Promote product optimizations
  • Collaborate with internal teams
  • Translate operational requirements
  • Work with tech teams
  • Conduct competitor analysis
  • Maintain metrics reports
  • 2-5 years experience in payments
  • Translate requirements to products
  • Analyze data and write requirements
  • Work with tech teams
  • Attention to detail and organization
  • Strong communication skills
  • Fluent in English
Good to have:
  • Familiarity with Power BI
  • Experience with Google Analytics
  • Presentation skills

Job Details

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. 

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role

As a Product Specialist, you will be part of the Payments Product team / Account & Payments  Vertical, supporting the end-to-end payments product delivery. A great candidate for this role aspires to work in a fast-paced product environment and is eager to enhance our product offering and create an exceptional user experience.

As a Product Specialist in Payments team, you will:
  • Identify customer pain points as in regards to our payments product in the markets we currently operate;
  • Identify and promote product optimizations;
  • Work with relevant internal teams (i.e. Product Owners, Operations, CS, Finance) to collect data, communicate updates, and ensure alignment;
  • Translate the operational framework processes & requirements in the most effective way during an upcoming product design & implementation;
  • Work with the relevant tech team(s) by contributing to all product operational aspects so as to ensure a seamless product delivery;
  • Conduct respective competition analysis regularly per market and be able to interpret findings in the most effective way;
  • Maintain respective metrics reports, update existing reports, and make proposals that will bring significant value to the product metrics overall. 

What you will bring

  • 2-5 years of relevant experience with expertise in payments (some indicative industries: gaming, fintech, traveling, technology & information services, etc);
  • Well-versed in translating stakeholder requirements into executable products and working with a wide range of teams;
  • Demonstrated experience in analyzing various sources of data and writing product requirements;
  • Experience working closely with technology teams and a good understanding of technologies used to drive the best product experiences;
  • Keen attention to detail, expert-level organization, and major communication skills;
  • Fluency in English (verbal and written communication).

Nice to have

  • Familiarity with extracting data from the Power BI tool;
  • Experience in using Google Analytics tools;
  • Presentation skills.

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About The Company

Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. 


We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. 


Why work with us


💻Tech the Ride | Our Adventure

We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no

limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment.


😎Pick #oneteam | Our Culture

We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as

#oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done.


☝ Level up | Our Growth

We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach.


Press Play on Potential!

Join our #oneteam

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