Release Management Systems Specialist

6 Days ago • 3 Years +

About the job

Summary_{By Outscal}

Join Highspot as a Release Management Systems Specialist in Hyderabad, India. You'll be responsible for developing and managing our roadmap management system using AirTable, building dashboards for stakeholders, and ensuring data integrity. Experience with AirTable, DB, programming, and Jira is essential.

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About the Role

We’re looking for a collaborative, self-motivated, and unabashedly detail-obsessed Release Management Systems Specialist to join our rapidly growing Product & Engineering hub in Hyderabad, India. This person will play a key role in developing our product roadmap management tool, organizing and coordinating across teams, both inside and outside of Product & Engineering, to ensure that our releases are prepared, documented, and delivered on-time and at our quality bar. The right candidate for this role will be expert-level at application development in AirTable (or a similar product), thrive in ambiguity, and be a constant champion for improving our release processes and tools. They will also enjoy partnering with a variety of stakeholders, ensuring everyone has the information and support they need to successfully deliver each release.

Requirements

Operate and further develop our roadmap management system, built on AirTable.
Manage a backlog of enhancement requests to the roadmap management system. Partner with stakeholders to identify, prioritize, and implement enhancements to the tool and other parts of the release management technical ecosystem.
Build dashboards that give managers and executive-level stakeholders visibility into the health, cost, efficiency, and quality of our pre-release processes.
Build and manage integrations between systems including AirTable, Salesforce, Jira, Confluence, Git, and internal systems and APIs.
Ensure data in the roadmap management system is well-governed, correctly structured, andauditable.
Ensure stakeholders, especially Product Managers, can easily get the data they need to be effective in their roles by creating easy-to-use views, interfaces, and reports

Required Qualifications

You are an expert at AirTable or a similar database-driven application development system (such as Tableau, SmartSheet), with at least three years of direct experience designing, implementing, integrating, and operating AirTable (or similar) applications. You have a deep understanding of table design and relationships, formulas and automation, views, workflows, two-way syncing, external integrations, interfaces, and dashboards.
You build beautiful, actionable, reliable dashboards for stakeholders in Engineering and Product Management roles, for managers, and for executives.
You have DB, programming, and application testing experience. You’ve built integrations using APIs; you know how to test complex applications end-to-end to ensure data is accurate and edge cases are accounted for.
You’ve worked closely with Product Managers and Program Managers, as well as Engineers in a B2B SaaS environment. You understand how product roadmapping and delivery works, and you’ve been a part of the technical side of code deployment.
You rigorously maintain clean and accurate data and make data easy to audit via dashboards and other interfaces.
You are an advanced user of Jira, ideally with administration experience.
You are adept with SQL, and have experience in Tableau, Snowflake, or similar SaaS tools.
You have a structured and logical approach to problem-solving and the ability to break down complex problems into smaller, manageable components.
You are exceptional at listening to technical and non-technical stakeholders and turning their ideas and requirements into a prioritized feature roadmap.

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.