Renewal Executive - Midmarket GCR

1 Week ago • All levels

About the job

SummaryBy Outscal

This role requires driving, forecasting, and closing subscription renewals, working directly with customers and partners. You'll identify expansion opportunities, manage renewal pipelines, and ensure customer retention. Strong sales, communication, and collaboration skills are essential.

Job Requisition ID #

24WD81890

Position Overview

The mission is to create customer loyalty and growth through irresistible customer experiences. The Renewals Specialist/Executive is responsible for driving, forecasting, and ensuring the closure of renewals.

The role is also responsible for identification and creation of expansion opportunities. This role works primarily through direct customer engagement, collaboration with partners, and alignment with Worldwide Sales teams. In addition, this role focuses on the identification and mitigation of renewal churn risk and ensures the delivery of irresistible customer experiences.  


The Renewal Executive focuses on supporting Value Added Distributors and is responsible for driving, forecasting, and closing subscriptions renewals in conjunction with Partners and directly with customers. Furthermore, the Associate SSEs engage directly with partners’ leadership and partners’ Customer Success (CS) Organization and is responsible for renewals pipeline management, as well as development and enablement of partner proficiency and practices around onboarding, adoption, and renewal. A secondary responsibility is a role as a CS subject matter expert and assure CS workshops and regional promotion of Partner CS development.

Responsibilities

  • Achieve assigned sales quotas • Builds opportunity pipeline and forecast management for assigned set of accounts

  • Drives partner forecasting for Territory region (geo depended)

  • Provides deal-specific primary and secondary sales support, i.e., deal creation, development, presentation, negotiation and closure

  • Serves as an escalation point for all renewal issues that impact the customer's retention and is responsible for driving risk mitigation execution

  • Identifies customer upsell and expansion opportunities

  • Reports on sales results and analysis by customer segment, region, sales channel, and product

  • Coordinates and executes collaborative channel partner, assigned territory sales, and customer sales meetings to increase renewals performance

  • Manage the direct renewals directly with the end-users

  • Travel may be required

Strategic Territory – Duties and Responsibilities listed above and including:

  • Pipeline and forecast management for Strategic and Top Account renewal opportunities

  • Works closely with Strategic Territory sales and partner ecosystems to drive renewal and expansion opportunities

Midmarket – Principal Duties and Responsibilities listed above and including:

  • Pipeline and forecast management for Mid-Market renewal opportunities

  • Works closely and aligns with Midmarket sales and partner ecosystems to drive renewal and expansion opportunities

  • Collaborate with assigned partners to drive partner forecasting and provides deal specific updates to CCS and sales counterparts (geo depended)

  • Enhance customer and partner relationships, QBR's, drive and close renewals, while aligning TASE's /Sales management meetings

Note: Lower levels of this job may not be responsible for all of the duties listed

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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About The Company

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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