Sales Manager, Engage, Google Customer Solutions

1 Month ago • 8-11 Years • Business Development

Job Summary

Job Description

As a Sales Manager at Google Customer Solutions (GCS), you'll lead and coach a team of Account Executives, focusing on consultative sales to understand advertiser needs and deliver impactful solutions. You'll manage client relationships at the C-level, developing long-term strategies and collaborating cross-functionally. Responsibilities include setting team priorities, achieving growth goals, presenting Google advertising products, and building a strong understanding of Google's offerings. Fluency in English and Polish is essential for managing client relationships in the designated region. You'll also contribute to the overall strategic direction of the sales team, working closely with sales leadership.
Must have:
  • 8+ years experience in advertising sales or business development
  • People management experience
  • Fluent in English and Polish
  • Consultative sales skills
  • C-level engagement and relationship building
Good to have:
  • Experience in commercial teams (sales, marketing)
  • Knowledge of traditional and online marketing
  • Understanding of multichannel and consumer good dynamics
  • Sales team operations management (portfolio, KPIs)
  • Coaching sales behaviors (objection handling, competitive selling)

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 11 years of industry experience in advertising, consultative sales, or business development, or 8 years of experience with an advanced degree.
  • Experience with people management.
  • Ability to communicate in English and Polish fluently to support client relationship management in this region.

Preferred qualifications:

  • Track record in commercial teams (e.g., sales, marketing).
  • Knowledge of traditional and online marketing strategy and tactics or multichannel experience.
  • Understanding of multichannel and consumer good dynamics.
  • Ability to own Sales team operations in Poland: portfolio management, team building, KPI measurement, and execution.
  • Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and competitive selling.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As a Sales manager, you will lead and coach account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business.

Google Customer Solutions (GCS) Sales teams are trusted advisors and competitive sellers who maintain focus on customer success by bringing the best Google has to offer. You will lead, coach, and motivate a high-performing team to use consultative sales skills to understand our advertisers' needs and deliver solutions. You will own relationships and partner directly with clients to deliver sustainable solutions. You will accelerate business growth and think strategically about the business segment while working cross-functionally with partner teams.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Manage a team of Account Executives, set and communicate team priorities and make decisions and support activities that align with Google’s values. Build and manage relationships with C-level clients and senior partner stakeholders.
  • Develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.
  • Structure a clear, long-term joint strategy between Google and clients, and lead a cross-functional team within Google to collaborate on projects and drive client success.
  • Plan for, and achieve, growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
  • Build an in-depth knowledge of how Google advertising products work and can be used to help meet a wide range of marketing objectives.

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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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