Senior Support Executive (PA)

3 Months ago • All levels

Job Description

The Senior Support Executive (PA) will be an essential part of a highly skilled team, collaborating with client-facing colleagues and providing administrative support to senior consultants within the Mercer Marsh Benefits (MMB) Business. This role involves managing diaries, prioritizing work, project managing meetings, providing administrative support, and assisting with financial management activities. The role requires exceptional time management, attention to detail, and strong communication skills. The candidate will work with Microsoft Office products and manage complex travel arrangements.
Good To Have:
  • Proficiency with Microsoft Office products.
  • Organizational and time management skills.
  • Proven ability to multi-task.
Must Have:
  • Previous experience as a PA or Executive Assistant.
  • Comprehensive Microsoft Office proficiency.
  • Strong communication skills.
  • Exceptional time management skills.
  • Ability to multi-task to meet deadlines.
  • Attention to detail.
Perks:
  • Professional development opportunities.
  • Interesting work and supportive leaders.
  • A vibrant and inclusive culture.
  • A range of career opportunities.
  • Benefits and rewards to enhance well-being.

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Company:

Mercer

Description:

We are looking for a Senior Support Executive (PA) to join our Mercer Marsh Benefits (MMB) Business. You will be an essential part of a highly skilled team by collaborating with our client facing colleagues, providing administrative support to senior consultants.

The Senior Support Executive will be supporting a number of senior consultants within the MMB Business across various locations in the UK.

The role would suit an experienced PA or Executive Assistant looking to further their career within a large Corporate business.

Based in either our Bristol, Glasgow, Birmingham or London offices this is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

  • Proactively manage diaries and organisation for senior colleagues whom you support.
  • Understand the business/function operational plans and use this knowledge to provide optimal support.
  • Deal with sensitive and confidential information in a professional manner.
  • Prioritise work effectively; demonstrating good judgement and business awareness to be able to say “yes” or “no” to requests in order to effectively manage time, workflow and expectations.
  • Project manage external client or internal stakeholder meetings and events.
  • Provide comprehensive administrative support to colleagues within your remit as required, such as minute taking, presentation materials and colleague communications.
  • Support the business with financial management activities as required - processing supplier invoices, project management support for complex billing cases, expense processing and other ad hoc requests.
  • Manage end to end complex international and UK travel

What you need to have: 

  • Previous experience in a corporate environment as a PA, Executive Assistant or Support Executive
  •  Comprehensive Microsoft Office proficiency. You will mainly use Word, PowerPoint, Excel and Outlook.
  • Strong communication skills. You will collaborate with colleagues who are remote so the ability to communicate effectively is key.
  • Exceptional time management skills. Although this role is highly collaborative, your work is also self-directed so you will need to effectively manage your time.
  • Proven ability to multi-task to meet deadlines.
  • Natural attention to detail is critical to ensure we’re providing accurate information to stakeholders
  • Aptitude for problem solving, with the ability to apply logic and experience to assist with the development of solutions for clients

What makes you stand out:

  • Proficiency with Microsoft Office products in a complex corporate environment
  • Organisational and time management skills
  • Proven ability to multi-task

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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