Shared Services Coordinator

2 Months ago • 2 Years + • Account Management

Job Summary

Job Description

The Shared Services Coordinator at Trek will handle Accounts Receivable and Accounts Payable tasks. Responsibilities include three-way matching in Basware, supplier statement reviews, managing AP inboxes, identifying automation opportunities, and monitoring invoice errors. The role also involves customer account management, including calls, adjustments, write-offs, reconciliations, and developing repayment plans. Strong organizational skills, attention to detail, and proficiency in Microsoft Office Suite are essential. Experience with AP/AR processes and software like JDE and Basware is preferred.
Must have:
  • Three-way matching in Basware
  • Supplier statement reviews
  • AP inbox management
  • Customer account management
  • Strong organizational skills
  • Proficiency in Microsoft Office Suite
Good to have:
  • Experience with JDE, Basware, Concur
  • AP/AR automation software experience
  • Associate's Degree in related field
Perks:
  • Flexible and fun company culture
  • Competitive health care
  • Flexible Spending Accounts (FSA)
  • Free life insurance
  • Competitive vacation package
  • 401(k) with match and ESOP
  • 12 weeks of maternity leave with 100% pay
  • Flexible holiday schedule
  • Tuition Reimbursement up to $15,000
  • Employee discounts on all products
  • Deep partner retail discounts

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

Finance and fun!? Some may think those two words don't go hand in hand; however, our Finance Team at Trek would strongly disagree! We love finance and have fun while doing it!

Trek has an exciting opportunity for a Shared Services Coordinator to join our Global Shared Services team. This person is responsible for a mix of Accounts Receivable and Accounts Payable.  
 

Position Responsibilities:

  • Three-way matching in Basware for PO based invoices and workflow coding based on provided instruction for ICO invoices
  • Weekly supplier statement reviews
  • Monitor and distribute all emails within the Shared AP inbox to AP team based on alpha folders and business unit; monitor and forward all invoices within various Basware queues (Invalid, Recipient missing,
  • Provide automation ideas and monitor trends with invoice errors to improve overall AP automation journey with Trek.
  • Monitor and maintain assigned portfolio - Customer calls, account adjustments, small balance write offs and customer reconciliations.
  • Solicit payment and account reconciliation on dealer accounts in a professional manner.
  • Develop repayment plans to resolve past due situations quickly.
  • Provide customer service regarding collection issues, process and review account adjustments and resolve discrepancies.
  • Other duties as assigned

Position Requirements:

  • Knowledge of accounts payable standards and best practices including PO matching
  • Effective customer and corporate communication skills
  • Experience in a medium to large fast-paced environment; ability to multi-task
  • Strong computer knowledge/proficiency (Microsoft Outlook, Excel, Teams, Word)
  • Strong organizational ability with high attention to detail
  • Ability to consistently meet all deadlines
     

Preferences

  • 2+ years’ experience of accounts payable processing / cash application / accounting experience or; Associates Degree in related field
  • Experience in JDE, Basware, Concur
  • AP/AR automation software experience

Trek Benefits:

•    Flexible and fun company culture
•    Competitive health care
•    PPO & HDHP medical plan options, Dental insurance, Vision insurance
•    Flexible Spending Accounts (FSA)
•    Free life insurance & optional term life insurance
•    Competitive vacation package
•    401(k) with match and Employee Stock Ownership Plans (ESOP)
•    12 weeks of maternity leave with 100% pay
•    Flexible holiday schedule – 10 company holidays
•    Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
•    Employee discounts on all product
•    Deep partner retail discounts



We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.


We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish

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