Software Engineer, Backend

2 Months ago • 5 Years + • Backend Development

Job Summary

Job Description

As a Software Engineer, Backend at Character.AI, you'll enhance the backend systems powering their AI chat experience used by millions daily. You'll collaborate with designers, data scientists, and ML researchers to design and deliver groundbreaking AI experiences. Responsibilities include enhancing application performance, minimizing downtime, reducing chat latency, adding functionalities to group conversations (topic-based chat rooms, moderator tools), transforming the text-based chat app into a multimodal platform (integrating voice and video chat), and ensuring seamless synchronization between different input types. This role requires strong Golang/Python skills, experience with microservices, containerization (Docker, Kubernetes), various database technologies (PostgreSQL, MongoDB, etc.), and caching mechanisms (Redis, Memcached).
Must have:
  • 5+ years building scalable backend systems
  • High-performance service development (Golang/Python)
  • Microservices design & implementation
  • Experience with Docker & Kubernetes
  • Proficiency in relational & NoSQL databases
  • Caching mechanisms (Redis, Memcached)
  • Strong analytical & problem-solving skills
  • Excellent communication skills

Job Details

About the role

We are seeking a Software Engineer to enhance our backend systems, the backbone of our web and mobile applications. Your role is pivotal in powering the AI chat experience that captivates millions daily, enabling users to interact with their favorite AI characters on our platform. Collaborating with designers, data science, and ML researchers, you'll play a key role in conceptualizing, designing, and delivering groundbreaking AI experiences.

What you'll do

Here are some example projects you might work on:

  • Enhance the overall performance of the application, minimizing site downtime and reducing chat latency for real-time responsiveness in AI conversations. This can involve infrastructure improvements, optimizing caching and data retrieval techniques.

  • Enhance group conversations by adding new functionalities such as topic-based chat rooms, moderator tools, and custom interaction rules.

  • Transform the text-based chat app into a multimodal communication platform by integrating voice chat capabilities, enabling users to have spoken conversations with AI characters. Ensure seamless synchronization between text, voice, and video inputs, while maintaining high-quality audio and video standards.

Who you are

  • 5 years experience building and scaling backend systems to support a fast growing consumer application

  • Experience writing highly performant services and strong knowledge of Golang and/or Python.

  • Designing, implementing, and maintaining individual microservices that collectively form complex, scalable backend systems.

  • An understanding of containerization technologies (like Docker) and orchestration tools (such as Kubernetes).

  • Extensive experience with various database technologies, both relational (like PostgreSQL) and NoSQL (such as MongoDB, Cassandra, or DynamoDB). Proficiency in database design, sharding, replication, and tuning for high-traffic environments is highly desirable.

  • Familiarity with caching mechanisms (like Redis, Memcached) to enhance application performance and response times.

  • Strong analytical and problem-solving skills, with a knack for identifying and addressing bottlenecks, ensuring that backend systems perform optimally under varying loads.

  • Proven ability to work collaboratively with product managers, designers, and frontend engineers to conceive, design, and implement new features that enhance user experience

  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to cross-functional teams and stakeholders.

  • B.S. in Computer Science or equivalent experience.

About Character.AI

Character.AI empowers people to connect, learn and tell stories through interactive entertainment. Over 20 million people visit Character.AI every month, using our technology to supercharge their creativity and imagination. Our platform lets users engage with tens of millions of characters, enjoy unlimited conversations, and embark on infinite adventures.


In just two years, we achieved unicorn status and were honored as Google Play's AI App of the Year—a testament to our innovative technology and visionary approach.


Join us and be a part of establishing this new entertainment paradigm while shaping the future of Consumer AI!

At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.

Compensation Range: $150K - $250K

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About The Company

Character is one of the world's leading personal AI platforms. Founded in 2021 by AI pioneers Noam Shazeer and Daniel De Freitas, Character is a full-stack AI company with a globally scaled direct-to-consumer platform. 

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