Software Engineer - Salesforce

Employment Type

Closing Date

Job Title

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.

Focus of the Role

As a Senior Software Engineer, you excel at understanding and translating customer needs into innovative products and capabilities. You leverage your deep technical expertise and experience in software application layer solutions to develop and deliver scalable design blueprints throughout the entire software development life cycle. Your commitment to continuous learning and improvement, along with your collaboration and influencing skills, are essential for success in this role.

Responsibilities:

The purpose of the role is to take responsibility for ensuring all requests from the business are developed, architected and delivered in the most optimal way taking into consideration business roadmaps, Telstra IT Strategy, industry best practice, vendor roadmaps and thought leadership and innovation delivering a competitive advantage to Telstra.

Salesforce Developer will contribute to solutions that span across multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) and include integration and authentication across systems. This individual will apply proven industry and technology experience as well as communication skills, problem-solving skills, and

knowledge of best practices to issues related to design, development, and deployment of mission-critical CRM systems with a focus on quality application development and delivery.

• Collaborate with the Functional team to determine how best to implement solution

• Provide expert platform knowledge to the project team;

• Provide knowledge and guidance on Salesforce security best practices; Salesforce integration patterns, Salesforce data migration best practices; own the End-to-End Technical Solution on the project.

• Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and business objectives are met in a timely and cost-effective manner.

• Ability to understand and design provisioning solutions at Telstra and how CRM interacts with provisioning layers.

• Strong problem solving and analytical skills needed to support enterprise high availability Salesforce applications

• Coordinate with technical resource(s) within and outside of Telstra

• Monitor process of software configuration/development/testing to assure quality deliverable

Essential Skills

• Degree level IT qualifications in Software or Systems Engineering

• 4+ years’ experience as a Salesforce developer, or similar roles

• Salesforce Certifications essential

• Deep understand and experience in developing Salesforce and building on force.com.

• Understanding of all cloud offerings in the market and ability to discuss cloud architectures

• A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications.

• Development experience of Web Services is desirable

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritize creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.