Community

Home >

Jobs >

Solution Area Specialist

Beijing, China (On-site)

Solution Area Specialist

2 Weeks ago • 1-3 Years • Business Development • Account Management • Undisclosed

About the job

1 skill required for this role

Add these skills to join the top 1% applicants for this job

account-management

Job Description

As a Solution Area Specialist at Microsoft, you will discover and qualify new leads, drive consumption with new and existing customers, and identify market and customer needs. You'll collaborate with internal teams to devise solutions, orchestrate deals across multiple stakeholders (including partners), and position Microsoft solutions competitively. Utilizing industry expertise, you'll differentiate Microsoft solutions, develop and manage pipelines, and forecast resource needs. Responsibilities include learning about Microsoft's 3-cloud-platform, supporting team members on digital transformation, driving consumption with existing customers, understanding customer business needs, collaborating with internal/external teams to recommend solutions, establishing relationships with stakeholders and partners, seeking client feedback to improve client experience, and sharing feedback with account teams.

Must have:

Bachelor's Degree in IT or related field
1+ years technology sales/account management experience
Drive consumption and identify opportunities
Collaborate with internal/external teams
Understand customer business needs
Seek and utilize client feedback

Good to have:

2+ years technology sales/account management experience
3+ years technology sales/account management experience

Perks:

Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

Overview

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential - and excitement for the journey ahead.

As a Solution Area Specialist, you will discover and qualify new leads, drives consumption with new and existing customers, and identifies market and customer needs and collaborates with internal teams to devise solutions to meet those needs. You will orchestrate deals across multiple stakeholder groups including partners, and position Microsoft solutions in a competitive landscape through research and collaboration. You will also utilize industry expertise to differentiate Microsoft solutions and develop and manage pipeline for territory and forecast resource needs.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications

Bachelor's Degree in Information Technology, or related field (or currently pursuing) AND 1+ year(s) technology-related sales or account management experience.

Preferred Qualifications

Bachelor's Degree in Information Technology, or related field AND 2+ years technology-related sales or account management work experience OR 3+ years technology-related sales or account management experience.

Responsibilities

Learns how Microsoft's 3-cloud-platform can enable digital transformation areas. Supports team members on digital transformation opportunities in an assigned area by applying established process and activities.

Drives consumption and supports team members on identifying and progressing on opportunities to drive consumption with existing customers.

Understands customer business needs through initial conversation. Collaborates with internal teams, partners, and services to recommend solutions or products in an assigned area with direction/guidance. Listens to customers to understand business outcomes.

Establishes relationships with internal stakeholders and partners, seeking out and considering their opinions. Learns about the orchestration model within a solution area.

Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients' overall experience. Shares feedback with account teams.