Store Manager

• Actively work the sales floor interacting with customers and employees to achieve the store sales goals.

• Will be one of the top two (2) sales people in the store. Lead all staff in world class customer service to deliver on all financial goals of the organization.

• Participate in the annual budgeting process, quarterly/monthly financial review meetings as needed, and other meetings as necessary for the financial health of the business. 

High Performance Staff 

• Organise, implement, and validate staff training. “Training” will include but not be limited to sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.

• Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.

• Will conduct a bi-weekly leadership meeting with Service Lead and Sales Lead to review prior 2 week performance as well as future planning. 

Store Merchandising and Operations 

• Participate in the merchandising of the store to ensure a professional, accessible, and inviting shopping experience.

• Merchandising includes but is not limited to sorting, straightening, fixture arrangement, and feature displays.

• Monitoring store supplies and ordering/purchasing as needed.

• Responsible for exporting daily files into QuickBooks weekly. 

Human Resources 

• Actively participate in all facets of human resources and staffing within the store. This includes interviewing potential employees, completing new-hire paperwork, scheduling, and disciplinary matters. 

Miscellaneous Duties

• Perform other duties as prescribed by management as needed. 

As well as a competitive salary, and a generous staff purchase scheme, we also offer a variety of other benefits including: 

• Company bonus programme

• 33 days annual leave per year

• Employee cashback healthcare scheme and employee assistance programme

• Enhanced pension scheme

• Death in service scheme (x3)

• Learning and development programmes

• Annual charity time off allowance and matched charity donations

• Enhanced family friendly policies

• Cycle2Work salary sacrifice programme

• External discount platform 

If you would like to apply for the above role, please inlcude your CV and Cover Letter detailing why you are the right person for the role.