Supplies North America Program Manager

3 Months ago • 4-7 Years • Product Management • Business Development • $112,350 PA - $169,650 PA

Job Summary

Job Description

The Supplies North America Program Manager is responsible for contributing to the category business plan for HP Toner & Ink cartridges in the US & Canada, managing a $45M contra budget, and driving YoY contra savings. This role involves collaboration with internal (marketing, product development, supply chain, sales, finance) and external teams, managing product line and quota, conducting market analysis, gathering customer feedback, and leading sales training programs. The candidate will leverage data analytics for data-driven decision making and strategy refinement, focusing on growth and profitability. Responsibilities include product launches, market research, and ensuring seamless execution of category plans.
Must have:
  • Category management expertise
  • P&L management experience
  • Data analysis & market research skills
  • Cross-functional collaboration
  • Sales training and development
  • Budget management ($45M+)
  • Strategic planning and execution
Good to have:
  • Agile methodology
  • Digital marketing experience
  • Go-to-market strategy development
  • Advanced sales analytics tools proficiency
Perks:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term/short-term disability
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous paid time off
  • Parental leave

Job Details

Supplies North America Program Manager

Description -

  • This role is part of Supplies North-America Category Team. The team is reporting into Print GBU and is in charge of managing the Profit & Loss for HP Toner & Ink cartridges in the US & Canada.
  • The candidate will be responsible for actively contributing to defining the category business plan and collaborating with internal and external teams to ensure its seamless execution. The role gathers insights into product categories, business challenges, and customer needs, and translates them into actionable improvements.
  • Collaborates with sales teams on Managed Print Services commercial programs, develops and drives external sales trainings catered to partner needs and company objectives
  • Leads bi-annual $45M contra budget deployment for North America partners; collaborating with sales and finance to align funds to category initiatives 
  • Manages YoY contra savings across NA programs; explains and defends contra saving trends to leadership 
  • Owns financial spend and establishes yearly budget with finance
  • Drives quarterly Tier-2 sales trainings on HP competitive insights, incorporates in-market win back initiatives
  • Leveraged big data for T2 partner insights out to market


Responsibilities

  • Collaborates closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies, drive successful product launches, and ensure seamless execution of category plans.
  • Utilize advanced sales analytics tools to derive actionable insights from sales data, enabling data-driven decision-making and strategy refinement.
  • Participates in defining the category business plan and strategies with the manager to drive growth and profitability.
  • Holds responsibility for product line and quota management limited to low complexity and low impact product range or customer segment.
  • Conduct in-depth external market analysis to identify trends, competitive landscape, and customer preferences within the category, using insights to inform sales approaches.
  • Gathers understanding of product categories, business management, and sales challenges/strategies.
  • Collects and analyzes customer feedback and data to understand customer needs, pain points, and improvement areas and translates them into actionable insights to enhance future deliverables.
  • Assists in functional responsibilities in areas such as market analysis, marketing engagement, etc.
  • Communicates and builds relationships with individuals at various levels within the sales team

Education & Experience Recommended

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 4-7 years of work experience, preferably in category management, P&L management, or a related field or an advanced degree with 3-5 years of work experience.


Knowledge & Skills
• Agile Methodology
• Analytics
• Business Development
• Business Strategies
• Business To Business
• Customer Relationship Management
• Data Analysis
• Digital Marketing
• Go-to-Market Strategy
• Key Performance Indicators (KPIs)
• Market Research
• Marketing
• Marketing Strategies
• New Product Development
• Product Management
• Product Marketing
• Product Strategy
• Project Management
• Thought Leadership
• Value Propositions

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

The on-target earnings (OTE) range for this role is $112,350 to $169,650 annually, with a 80/20 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including; 
    • 4-12 weeks fully paid parental leave based on tenure
    • 11 paid holidays
    • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

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About The Company

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.

Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.

We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.

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