Technical Delivery Manager - AI Automation

1 Year ago • All levels • Research Development

Job Summary

Job Description

The Technical Delivery Manager for AI Automation is responsible for assessing Robotic Process Automation (RPA) opportunities and making Go/No-Go decisions based on various factors. This role involves understanding process flows, drafting business cases with cost-benefit analysis, and finalizing them with input on costs, benefits, risks, and challenges for stakeholder approval. The manager will convert approved business cases into project plans and execute projects using Agile, SAFe, and Scrum methodologies, handling multiple projects concurrently. A strong technical background in emerging technologies like Generative AI and Agentic AI, along with knowledge of industry-wide LLM models, is crucial. The role requires experience in AI/ML model development, technical design documents, AI implementation concepts, build automation using Python scripts, Agile/DevOps, and cloud models. Microservices development experience is an advantage. Responsibilities include identifying defects, proposing solutions, designing efficient and reusable components, and building AI/ML model applications. Strong cross-team coordination and communication skills are essential for interacting with stakeholders and participants to ensure project success. The role also involves drafting reports, periodic email communication, maintaining code quality, debugging, troubleshooting, and managing source code updates with GitHub.
Must have:
  • Assess RPA opportunities and make Go/No-Go decisions
  • Develop business cases with cost-benefit analysis
  • Execute projects using Agile, SAFe, or Scrum
  • Handle multiple projects simultaneously
  • Strong technical skills in Generative AI/Agentic AI
  • Knowledge of industry-wide LLM models
  • Experience in AI/ML model development
  • Experience with technical design documents
  • Experience with build automation using Python scripts
  • Experience with Agile/DevOps and cloud models
  • Identify defects and propose solutions
  • Design efficient and reusable components
  • Build AI/ML model applications
  • Cross-team coordination and stakeholder interaction
  • Strong written and oral communication skills
  • Maintain code quality and debug issues
  • Manage source code updates with GitHub
Good to have:
  • Microservices development experience

Job Details

Job Description:

Technical Delivery Manager

Job Requirements

  • Assess RPA opportunities considering interplay of multiple factors to arrive at Go / No-Go
  • Understand process flows from process walkthroughs / recordings and arrive at draft biz case with Cost Benefits Analysis
  • Finalize business case with several inputs – Costs, Benefits, Risks, Challenges etc.– and obtain approval from stakeholders
  • Convert approved Business Cases into Project plans and execute projects using Agile, SAFe, Scrum approach
  • Handle multiple projects simultaneously and work with various stakeholders to achieve project success
  • Strong technical skills in emerging technologies like Generative AI / Agentic AI  with industry wise LLM model knowledge

Expected Profile


• Strong understanding of RPA concepts and project experience in AI/ML model development
• Experience in working with technical design documents
• Strong knowledge of emerging technologies like LLM models & concepts for AI implementation
• Experience in working on Build Automation tools using Python scripts
• Experience in working on Agile/ Devops model and cloud related models
• Having micro services development experience is an added advantage
• Identify defects or observations that are potential impacts or risks for the functionality
• Come up with approaches for a given problem statement
• Design, build and maintain efficient and reusable components
• Design, build and maintain industrywide AI/ML models applications
• Cross team / Multiple team co-ordination skills required – ability to interact with multiple stakeholders, project participants to achieve project success

• Strong communication skills – Written and Oral.  Role requires drafting various reports & periodic email communication with stakeholders
• Help maintain code quality using project quality standard (or using tools)
• Debug and Troubleshoot problems in existing code
• Maintain updates to source codes with GitHub for the latest changes and appropriate status.

Location:

This position can be based in any of the following locations:

Chennai, Gurgaon

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

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Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM.

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