Administrative Coordinator

Company:

Marsh

Description:

We are seeking a talented individual to join our Marsh Operations team at Marsh Australia. This role will be based in Melbourne office. This is a 12 month (fixed-term employment) and hybrid role that has a requirement of working at least three days a week in the office.

In this role you will support colleagues and clients in all aspects of administration and technical support including making travel arrangements, calendar management, expense tracking, document preparation and correspondence, invoicing, purchasing, and business administration.

Working under the umbrella of Operations you will help drive standardisation of processes and procedures. This includes providing legally compliant work to the client and entering accurate information into all Marsh IT Applications, enabling the delivery of analytical statistics.

We will count on you to:

• Provide comprehensive administrative support, including making travel arrangements, managing calendars, tracking expenses, preparing documents and correspondence, and handling invoicing and purchasing.
• Drive the standardization of processes and procedures within the Operations team, ensuring compliance with legal requirements and accuracy in all Marsh IT Applications.
• Utilize required IT Applications to maintain compliance, accuracy, and workload, contributing to resource allocation and process improvement.
• Ensure timely and accurate production and processing of client transactions.
• Manage invoicing, debt recovery, and project financial accuracy.
• Comply fully with the Company's Errors and Omissions avoidance policy.
• Perform other duties as required from time to time.

What you need to have:

• High School Certificate or equivalent; further education in business administration or a related field is a plus.
• Minimum of 2 years’ experience in an administrative or operational role, preferably within the insurance industry.
• Experience with client relationship management and administrative support functions.
• Proficiency in Microsoft Office Suite and other relevant IT applications.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.
• Attention to detail and accuracy in work.

What makes you stand out:

• Collaboration – Acts as a connector between Consulting and Operations, bring colleagues together to bring the best of the enterprise to client solutions.
• Initiative – Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with minimal yet appropriate reference back to manager/supervisor.
• Productivity & Efficiency – The efficient and timely completion of routine and assigned tasks to support internal and external client demands and the implementation of major projects.
• Technology - Understands and effectively applies the Company’s specialised technology resources to meet objectives and satisfy client needs.
• Communication - Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate.  Displays sound listening and comprehensive skills.
• Innovation - Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products and services. Maintains an openness to experiment with alternative approaches. 

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About MARSH

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.