Associate Manager, Logistics and Customs Compliance

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Advancing the World’s Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You’ll Do

In this role, you will support end-to-end logistics with a focus on import and export operations to optimize and align with SSI business goals. This position is responsible for executing strategies to enhance operational efficiency, reduce costs, and improve service levels across the supply chain. The associate manager will focus on leveraging best practices, process improvements, and technology adoption to drive growth, while collaborating with other departments to ensure seamless and cost-effective logistics, inventory management, and transportation solutions.

SSI offers a great work environment, professional development, challenging careers, and competitive compensation. You will perform and oversee import/export compliance operations for high-value product deliveries at a multi-billion-dollar scale.

Location: Daily onsite presence at our San Jose office/headquarters in alignment with our Flexible Work policy

Job ID: 42504

• Support daily logistics operations (tracking, transportation, following up on shipment discrepancies for lost/damaged/delayed/misdelivered).
• Assist Customs compliance (C-TPAT, ISA, Customs regulations, HTS codes maintenance).
• Resolve customs clearance issues with customs brokers.
• Review and process logistics vendor invoices.
• Monitor incident reports for shipment exceptions and take corrective actions.
• Vendor QBRs, KPI monitoring, and performance evaluation.

What You Bring

• Bachelors with 5+ years of relevant industry experience, or Masters with 3+ years or PhD with 0 years in Logistics Management, Transportation, and Import/Export compliance or related field preferred.
• Custom broker license, highly preferred.
• Experience with C-TPAT & ISA custom web portal, preferred.
• Experienced with the classification process.
• Exercise independent judgment, critical reasoning skills, and excellent communication skills.
• Follow-up skills, proactive, detail-oriented, and well-organized.
• Assertive, self-motivated, goal and result driven.
• Proficiency in Excel.
• Effective written and verbal communication skills with all levels of management and staff.
• Must be willing to collaborate with internal/external other teams (credit, sales, vendors, inventory, legal).
• Must be willing to support sales with month end shipping inquiries and be available to support team off hours.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people. 
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. 
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. 
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-KD1

Equal Opportunity Employment Policy 

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

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