Employment Specialist

ROLE & RESPONSIBILITIES:

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Employer Networking and Partnership: 
• Make connections with new employers to advocate for the hiring of clients in their companies. 
• Research new job opportunities at different levels of jobs available to our clients. 
• Research vocational training and career paths to collaborate with our case managers. 
• Learn and share best practices for finding and securing employment for clients from community collaboration.  Client Support and Coordination: 
• Assist in the organization and delivery of job readiness classes and workshops. 
• Coordinate employment-related activities and initiatives within the agency. 
• Provide support to clients in their job search efforts, including resume preparation, interview practices, and job application assistance. 
• Maintain regular communication with clients through client home visits, phone calls, and office visits. 
• Monitor files to ensure all required documents are included and files are in compliance with RSS Employment Guidelines. 
• Enter employment information in the ClientTrack database weekly. 
• Maintain detailed and accurate case notes for all client interactions. 
• Assist clients in developing letters of recommendation, resumes, and applications. 
• Attend scheduled meetings and maintain regular office hours. 
• Provide transportation to interviews, orientations, and employment for clients for the first few days as needed. 
• Assist clients with employment forms, drug screening tests, and securing state documentation. 
• Maintain open lines of communication with current employers reporting issues back to the Program Manager as needed to foster relationships with employers notifying the Program Manager of potential new employers. 
• Equip clients to conduct independent employment searches. 
• Assist clients with job retention and upward mobility of employment, as needed. 
• Refer clients to other programs and services as needed. 
• Maintain an initial employment orientation session with each client to prepare refugees for employment and update as needed. 
• Collaborate and contribute to team meetings and strategy sessions. 
• Meet regularly with the supervisor to discuss department updates and strategy. 

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Ability to effectively manage stressful or crises. 
• Cross-cultural experience is strongly preferred.
• Detail-oriented and organized.
• Excellent interpersonal and communication skills.
• Fluency in an additional language such as Spanish, French, Arabic, Swahili, Lingala, Farsi, Dari, and Pashto is preferred. 
• At least one-year experience in an office environment. 
• Ability to work a flexible schedule including occasional early mornings, evenings, and weekends.
• Valid Driver’s License and good driving record. 
• Up to 25% of domestic travel only required.

PREFERRED QUALIFICATIONS: