Campaign Directors at Flashtalking are responsible for managing and executing high-profile online advertising campaigns for major brands. You will interact directly with clients at creative and media buying agencies, providing guidance and support throughout the campaign lifecycle. You will also oversee and mentor a team of Campaign Managers, ensuring that client expectations are met and exceeded. Key responsibilities include prioritizing daily assignments, understanding client objectives, suggesting optimal campaign setup, working with agencies and publishers for platform implementation, supporting the sales team with client requests and campaign reporting, proactively escalating issues, participating in knowledge sharing sessions, mentoring Campaign Managers, leading client kick-off calls, executing and monitoring campaigns, demonstrating the Flashtalking platform, troubleshooting issues, attending client meetings, and more.
Must have:
5+ years experience in digital media operations
Client-facing/support positions at digital publishers
Experience working with rich media vendors
Comprehensive understanding of MSOffice
Exceptional oral and written communication skills
Analytical mind, capable of learning quickly
Ability to manage multiple projects concurrently
Client-facing experience
Understanding of interactive media
Strong analytical thinking and mathematical skills
Strong project management skills
Good to have:
Working knowledge of HTML, JavaScript, CSS, Flash
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Campaign Directors are the nexus of all communication and activity among external clients, sales and internal groups, publishers and other vendors on high profile pieces of business.
In this position, you will interact with clients at creative and media buying advertising agencies, assisting them in executing online advertising campaigns. You will also be responsible for overseeing and mentoring Campaign Managers with their client work. These clients represent advertisers from all segments of the economy and are among the most visible and famous brands in the world. A great deal of your time will be spent interfacing and project managing campaigns in conjunction with our internal technology team as well as internal sales team.
*Must be willing to work within Central Time zone hours - Candidates located near or in Chicago Illinois are encouraged to apply! While the role is remote, the majority of the team is located in Chicago and will meet on occasion.
Responsibilities will include:
Prioritize daily assignments according to business needs for yourself and your Campaign Managers
Understand when to leverage internal Flashtalking teams per client/campaign strategy
Understand client objectives, and suggest framework for campaign setup, suggesting optimal ways to use Flashtalking’s offerings that directly translate into clear reporting and performance outputs
Work with agencies, publishers and FT Campaign Manager to ensure accurate platform implementation
Support sales team in all day to day digital activities including but not restricted to, client requests, account management, campaign reporting/analysis
Proactively escalate issues and communicate potential challenges to the sales team, team lead and management
Participate in regular knowledge share sessions to learn new strategies for optimizing and enhancing campaign management workflow and best practices
Mentor Campaign Managers in your pod for growth
Lead, facilitate and organize client kick off calls
Execute, manage, and closely monitor online media campaigns for agency clients while meeting or surpassing client service expectations
Demo the Flashtalking platform for clients
Troubleshoot issues on all pre-production and live campaigns
Attend client meetings, as needed
Who you are:
5+ years of experience in digital media operations; client-facing/support positions at digital publishers, interactive creative agencies or digital media buying agencies with extensive experience working with rich media vendors (Sizmek, Atlas, DC, Pointroll, Flashtalking)
A comprehensive understanding of MSOffice (especially Excel) and Internet technologies
Exceptional oral and written communication skills
An analytical mind capable of learning quickly and adaptive to change
The ability to manage multiple projects concurrently
Client-facing experience with the ability to identify risks and effectively manage through issues
Understanding of interactive media
Strong analytical thinking and mathematical skills
Strong project management skills
Strong desire to contribute to a team
Enthusiastic about technology and startup environment
Working knowledge of HTML, JavaScript, CSS, Flash
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