Compliance Operations Programme Manager

1 Month ago • All levels • Operations

Job Summary

Job Description

The Compliance Operations Programme Manager will ensure the implementation of regulatory changes, maintaining compliance across all jurisdictions. Responsibilities include working with various business units (AML, Player Protection, Legal, etc.) to support compliance processes; rationalizing and delivering regulatory change; providing operational and technical compliance oversight; coordinating the development and improvement of policies and procedures; liaising with project managers; engaging with senior management on compliance matters; and overseeing the relationship between Compliance, Assurance, and remote operational services. Occasional travel to Bulgaria may be required.
Must have:
  • Regulatory experience (UK gambling)
  • Gaming sector experience
  • Understanding of Gambling Commission guidelines
  • Excellent attention to detail
  • Diligent and organized
Good to have:
  • Compliance experience in other jurisdictions
  • Strong analytical and problem-solving skills
  • Collaborative team skills
  • Effective communication (written and verbal)
Perks:
  • Supportive team environment
  • Professional growth opportunities
  • Commitment to operational excellence
  • Dynamic work environment
  • Team-building activities
  • Comprehensive benefits package

Job Details

Company Description

About Playtech   

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.  

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.  
Read more about who we are and what we do here: www.playtechpeople.com 
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.  

Ready to level up your career? 

We are looking for a dynamic and detail-oriented Compliance Operations Programme Manager  to join our global and diverse team of Compliance Managers. Reporting to the Head of Compliance, you will play a crucial role in ensuring the implementation of regulatory changes from inception to delivery, maintaining compliance across all relevant jurisdictions. If you are passionate about compliance and have a keen eye for detail, we want to hear from you! 

Job Description

Your Influential Mission: You Will… 

  • Work closely within the Compliance Team and wider business units such as AML, Player Protection, Legal, Operations, Marketing, and Product to support compliance processes. 
  • Rationalise, design, and support the delivery of regulatory change from inception to operation in line with the pipeline agreed with the Head of Compliance. 
  • Provide operational and technical compliance oversight, support, and guidance to project stakeholders and operational leads for all regulatory change projects and BAU. 
  • Coordinate the development and continuous improvement of operational policies, procedures, and products related to overall Compliance, Safer Gambling, and AML/CTF. 
  • Liaise with various project managers to ensure understanding and delivery of the Compliance programme and operational roadmap. 
  • Engage with the senior management team on emerging operational compliance matters, risks, and issues as they arise. Plan and achieve the successful delivery of regulatory change. 
  • Take accountability for the oversight, root cause, and remediation of any operational issues that relate to a breach of obligations and controls. 
  • Oversee and contribute to the relationship between Compliance, Assurance, and our remote operational services division. This role will require occasional travel to our operational office in Bulgaria to ensure adherence to operational excellence and governance. 

Qualifications

Components for Success: You… 

  • Have regulatory experience, particularly focused on UK regulatory requirements relating to the provision of gambling. 
  • Possess previous experience within a similar role in the gaming sector. 
  • Understand Gambling Commission Remote gambling and software technical standards (RTS) guidance and LCCP. 
  • Demonstrate excellent attention to detail and ability to maintain high levels of accuracy. 
  • Are a diligent and organised individual. 

 

You’ll Get Extra Points for… 

  • Additional experience in compliance within other jurisdictions. 
  • Strong analytical and problem-solving skills. 
  • Proven ability to work collaboratively in a team environment. 
  • Effective communication skills, both written and verbal. 

 

Thrive in a culture that values... 

  • A supportive and inclusive team environment. 
  • Opportunities for professional growth and development. 
  • A commitment to operational excellence and continuous improvement. 
  • A dynamic and fast-paced work environment. 
  • Regular team-building activities and social events. 
  • Comprehensive benefits package including health insurance, retirement plans, and more. 

Additional Information

HOW TO APPLY? 

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in compliance or related fields, and/or working in a corporate environment. You can write it in the comment section at the end of the application page (under "your message to the hiring manager"). 

Global Compliance Team 

Join our Global Compliance Team and be part of a group that values collaboration, innovation, and excellence. We are committed to creating a positive and engaging work environment where everyone can thrive and contribute to our success. As a member of our team, you will have the opportunity to work with talented professionals from around the world, gain exposure to diverse regulatory landscapes, and play a key role in shaping our compliance strategies. Together, we strive to uphold the highest standards of integrity and operational excellence. 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

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