Coordinator, DSP Content

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

How you'll LEAD:

The DSP Content Coordinator (the “DCC”) ensures that UPPM’s music assets are properly formatted and uploaded to various media distribution platforms for monetization on Digital Service Providers (DSPs), including but not limited to Spotify, Apple Music, Deezer, and YouTube. The DCC is also responsible for managing Content ID claim releases on platforms such as YouTube, TikTok, Meta platforms, Twitch, Vimeo, and others.

How you'll CREATE:

• Support the ingestion of all catalog albums for UPPM entities to content aggregation partners for monetization on various streaming platforms.
• Monitor and troubleshoot ingestion errors or delays with content aggregation partners and DSPs.
• Collaborate with internal teams (e.g., marketing, production) to ensure content meets platform-specific requirements.
• Liaise with distribution channels regarding data quality control and updates to released album content.
• Ensure timely releases to meet “special” marketing and promotion goals.
• Prepare communication highlights and trends for presentation at monthly DSP/Label meetings.
• Maintain various shared project management and communication tools.
• Provide monthly, quarterly, and annual reporting on “Ingested Content” statistics.
• Act as the Content ID liaison for all UPM territories.
• Manage YouTube claim release processes via UMG and third parties.
• Handle TikTok claim release processes via UMG and third parties.
• Manage Meta platform claim releases via UMG and third parties.
• Assist with additional DSP-related tasks as assigned by Senior Management.

Bring your VIBE:

• Advanced computer skills, including proficiency in Monday.com, Microsoft Word, Excel, and Outlook.
• Proficiency with macOS, working knowledge of Photoshop and Illustrator, and an understanding of various image formats.
• Knowledge of audio file formats and standards.
• Basic familiarity with DAW/non-linear audio editing tools.
• Ability to identify basic musical genres.
• Familiarity with DSP-specific metadata standards (e.g., style guides for Spotify, Apple Music).
• Basic understanding of copyright and licensing principles related to digital music distribution.
• Proficiency in the AdRev Licensease tool.
• Strong attention to detail, organizational, and time management skills, with the ability to work amid distractions and interruptions and minimal supervision.
• Ability to adhere to timelines and meet critical milestones and deadlines.
• Strong problem-solving and decision-making skills.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Minimum 3 years in an administrative capacity.
• Music/Entertainment experience a plus.
• Experience in Content ID or Digital Distribution a plus.
• University/College Diploma or equivalent.

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

• Comprehensive medical, dental, vision, and FSA options, as well as:

  • 100% coverage for out-patient mental health services

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • A lifetime fertility support allowance of $30,000 to plan participants

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

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Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.