Digital Product Manager

3 Months ago • 8 Years + • Product Management

Job Summary

Job Description

This 1-year contract position requires a Digital Product Manager to own and shape HKDL's overall mobile experience strategy. Responsibilities include defining and executing a mobile experience vision across pre-arrival, in-resort, and post-visit phases; developing omnichannel strategies that integrate cross-platform features and prioritize high-impact initiatives; leading innovation and market adaptation through emerging technologies; and managing product performance and stakeholder relationships. The role demands strong collaboration with global teams, journey mapping expertise, and data analytics skills to optimize the guest experience and align with business objectives. Experience with WeChat mini-program integration and technologies such as AR/MR/IoT/AI is a plus.
Must have:
  • 8+ years mobile product management experience
  • Cross-functional team experience in MNCs
  • O2O user experience and journey expertise
  • Excellent stakeholder management and collaboration skills
  • Strong data analytics and problem-solving abilities
Good to have:
  • Prior Disney experience
  • WeChat mini-program integration experience
  • AR/MR/IoT/AI adaptation experience

Job Details

Job Summary:

The primary role of this position is to own and shape HKDL overall mobile experience strategy, covering touch-points like mobile app, web, WeChat or others. This role requires optimizing an omnichannel guest journey - seamlessly connecting offline and online touchpoints throughout the pre-arrival planning, in-resort experience, and post-visit engagement phases.

Job Responsibilities:

  • Define and Execute Mobile Experience Vision - Shape the guest journey across pre-arrival, in-resort, and post-visit phases, ensuring seamless digital and physical touchpoint transitions.
  • Develop Omnichannel Strategies - Design unified guest experiences tailored to diverse segments and journey patterns, integrating cross-platform features and prioritizing high-impact initiatives.
  • Lead Innovation and Market Adaptation - Monitor trends, analyze guest behavior, and drive innovation through emerging technologies to stay competitive and relevant.
  • Stakeholder and Vendor Management- Foster strong relationships with global stakeholders and vendors, aligning with business goals and ensuring seamless execution.
  • Product Ownership and Metrics - Manage product performance, define acceptance criteria, prioritize backlogs, and drive UAT coordination for optimal guest impact.
  • Journey Mapping and Design Leadership - Conduct requirement gathering, journey mapping sessions, and lead discussions to ensure seamless transitions across physical-digital experiences.
  • Cross-functional Coordination and Business Unit Engagement - Collaborate with global teams to ensure consistent experiences across platforms, analyze user behaviors, and maintain a high standard of guest satisfaction.

Job Requirements:

  • Bachelor's degree in Computer Science, Information System or Business Administration, or related disciplines
  • Min. of 8 years of work experience in mobile product management working with cross-functions teams across regions in MNC companies
  • Solid experience in aligning and elaborating functional requirements and how to facilitate the best user experience and journey from O2O perspective, prior Disney working experience is a plus
  • Excellent stakeholder management, collaboration, problem-solving skills and deliver high quality under fast-paced environment
  • Hands-on experience and knowledge in WeChat mini-program integration, new technology trend such as AR/MR/IoT/AI adaptation is a plus
  • Strong data analytics sense to read app performance and how to integrate with business objective
  • Fluent in both English and Chinese, English oral in particular

HKProfessional #LI-AI1

Similar Jobs

DraftKings - Manager, Marketing Analytics

DraftKings

Boston, Massachusetts, United States (On-Site)
1 Month ago
Moon Active - Data Platform Engineer

Moon Active

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)
1 Month ago
PwC - Senior Associate_Bigdata Engineer_Data & Analytics_Advisory_Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Tesla - Data Analytics Internship

Tesla

North Brabant, Netherlands (On-Site)
2 Months ago
Chillchat - Game Economy Designer

Chillchat

Bangkok, Bangkok, Thailand (Remote)
2 Months ago
My Fitness Pal - Engineering Manager, Ad Engineering

My Fitness Pal

New York, New York, United States (On-Site)
5 Months ago
FitXR - VR Product Manager

FitXR

Spain (Remote)
3 Months ago
Nagarro - Associate Principal Consultant, Business Analyst

Nagarro

India (Remote)
6 Months ago
Tencent - ARPG Product Expert - Game Overseas Publishing

Tencent

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago
Saviynt - Sr. Director (Application Access Governance) -  Governance Risk & Compliance

Saviynt

Atlanta, Georgia, United States (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

On Location - Junior Product & Pricing Analyst - Olympic & Paralympic Games

On Location

Raleigh, North Carolina, United States (Hybrid)
1 Month ago
RoofStack - Data Architect

RoofStack

İstanbul, İstanbul, Türkiye (Remote)
3 Months ago
Samsung Semiconductor - Staff Engineer, Formal Verification

Samsung Semiconductor

San Jose, California, United States (Hybrid)
1 Month ago
PlayStation Global - Senior D2C Commercial Manager

PlayStation Global

Aliso Viejo, California, United States (Hybrid)
1 Month ago
Scientific Games  - Data Center Operations Technician

Scientific Games

Phoenix, Arizona, United States (On-Site)
2 Months ago
NVIDIA - Senior Manager, NPI System Product Engineering

NVIDIA

Yokne'am Illit, North District, Israel (On-Site)
2 Months ago
Metacore - Business Intelligence Developer

Metacore

Helsinki, Uusimaa, Finland (Hybrid)
1 Month ago
Gallagher - Data Scientist

Gallagher

Bengaluru, Karnataka, India (On-Site)
5 Months ago
EXUSIA - MS Dynamics 365 & Power Platform Consultants/Tech Leads

EXUSIA

Hyderabad, Telangana, India (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Hong Kong

The Walt Disney Company - Show Production Designer (1-year contract)

The Walt Disney Company

Hong Kong (On-Site)
5 Months ago
Animoca Brands - Senior QA Engineer / Lead

Animoca Brands

Hong Kong (Hybrid)
2 Months ago
The Walt Disney Company - Corporate Alliance Manager

The Walt Disney Company

Hong Kong (On-Site)
2 Months ago
The Walt Disney Company - Senior Horticulture Specialist

The Walt Disney Company

Hong Kong (On-Site)
2 Months ago
The Walt Disney Company - Food & Beverage Operations Director

The Walt Disney Company

Hong Kong (On-Site)
5 Months ago
The Walt Disney Company - Senior Manager, Business Integration - International

The Walt Disney Company

Hong Kong (On-Site)
3 Months ago
The Walt Disney Company - Associate Manager, Marketing (CRM)

The Walt Disney Company

Hong Kong (On-Site)
5 Months ago
Animoca Brands - Financial Reporting Associate

Animoca Brands

Hong Kong (Hybrid)
2 Months ago
Warner Bros Discovery - Extreme Weather Editor

Warner Bros Discovery

Hong Kong, Hong Kong (On-Site)
5 Months ago
The Walt Disney Company - Controls Engineer

The Walt Disney Company

Hong Kong (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Assystems - Project Controller

Assystems

Glasgow, Scotland, United Kingdom (Hybrid)
5 Months ago
Crunchyroll - Staff Product Manager - Product Partnerships (User Acquisition & Retention)

Crunchyroll

San Francisco, California, United States (On-Site)
1 Month ago
Nagarro - Associate Director

Nagarro

Tokyo, Japan (On-Site)
5 Months ago
Bazaar Voice - Director, Product Management

Bazaar Voice

Edmonton, Alberta, Canada (Remote)
6 Months ago
Voodoo - QA & Delivery Manager - Blitz

Voodoo

Paris, Île-de-France, France (On-Site)
2 Months ago
Globalization Partners - Senior Product Manager - Mobile

Globalization Partners

(Remote)
2 Months ago
seeking alpha - Senior Product Manager - Investing groups

seeking alpha

United States (Remote)
4 Months ago
Alpha Sense - Product Specialist

Alpha Sense

Singapore, Singapore (On-Site)
5 Months ago
Rackspace Technology - Program Director

Rackspace Technology

United States (Remote)
2 Months ago
Tesla - Energy Team Technical Project Management Internship

Tesla

North Holland, Netherlands (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Lake Buena Vista, Florida, United States (On-Site)

London, England, United Kingdom (Hybrid)

Glendale, California, United States (On-Site)

Kapolei, Hawaii, United States (On-Site)

Orlando, Florida, United States (On-Site)

Florida, United States (On-Site)

Florida, United States (On-Site)

Florida, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug