Director of Partnerships

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

We are seeking a dynamic, results-driven Director of Partnerships to scale our partnerships channel, driving new customer acquisition and revenue growth. This role requires deep UK expertise while also bringing a global perspective, ensuring Tide’s expansion beyond the UK market. If you are a strategic dealmaker, an expert in partnerships, and passionate about driving growth through alliances, we would love to hear from you. Join us in building the future of SME banking at Tide!

ABOUT THE ROLE 

As our Director of Partnerships, you will be responsible for; 

• Develop and execute a robust partnerships strategy to accelerate SME customer acquisition and revenue growth
• Own the entire partnerships P&L, including staff costs, sales commissions, and revenue generated through acquired members
• Pursue equal goals for member acquisition and revenue generation
• Identify, negotiate, and close high-impact partnership deals that drive value for Tide and its SME customers
• Build a pipeline through diverse SME user categories (e.g., Travel, F&B, Hospitality, Construction) and establish relationships with private and government associations
• Oversee partnership-led perks and benefits for all members and exclusive offerings for paid plan members
• Reduce deal cycle timelines and accelerate momentum, ensuring rapid impact
• Provide actionable insights to the product team, identifying challenges faced by members and potential product enhancements to drive member activation and retention
• Lead and grow a team of partnership experts, ensuring in-depth sector knowledge and strategic deal structuring
• Scale the partnerships approach into additional European markets by leveraging proven expertise in these regions

WHAT WE ARE LOOKING FOR

• At least 10+ years of experience in Partnerships/Business Development within a fast-paced environment. You’ll be used to structuring and closing high-impact and complex deals that drive customer growth and revenue.
• Experience managing P&L, including sales commissions and revenue streams - and in leading teams. You will also ensure the partnership team upholds compliance standards and best practice, resulting in responsible and customer-centric partnerships.
• You will bring deep UK partnerships expertise combined with international exposure; giving you an ability to execute deals in multiple markets. 
• It’s an advantage if you can bring existing experience of working within a fast-growing FinTech, marketplace/platform business or from a digital banking scaleup. Knowledge of the SME sector or other financial service networks (e.g. accounting, acquiring, credit) is also desirable. 
• You’ll be able to drive initiatives with urgency - driving quick wins while also delivering long-term strategic impact and taking a data-driven approach to decision making. 

WHAT YOU WILL GET IN RETURN

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Flexible working options
• Share options 
• Group Life Insurance 
• Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
• 25 days holiday with the ability to buy extra days
• 3 days for L&D or volunteering time off per year
• We invest in your development with a £1,000 professional L&D budget per year
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
• Spacious brand-new office near Old Street with an all-day snacks bar
• Enhanced family-friendly leave
• Sabbatical leave 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.