Director, People and Culture

3 Months ago • 15 Years +

Job Summary

Job Description

The People & Culture Director is a key strategic partner overseeing and guiding the organization's People & Culture functions. This role is pivotal in shaping the company's culture, enhancing employee engagement, and driving initiatives that support the organization's goals. The director ensures the development and implementation of People & Culture strategies to attract, retain, and develop top talent, while complying with labor laws. Responsibilities include overseeing the People & Culture function for the MBK plant, advising the GM and Leadership team, building a high-performing work culture, driving employee engagement programs, ensuring robust People & Culture processes, and maintaining a cohesive IR environment. The role also involves leading change management and partnering with the leadership team for digital transformation, assessing capability gaps, embedding DE&I strategies, and setting a clear strategic direction for communication with employees.
Must have:
  • MA/MS/MBA (Masters/Postgraduate/Advanced Degree)
  • 15+ years of experience with at least 5+ years in manufacturing
  • Led People & Culture for complex manufacturing operations
  • Strong analytical and communication skills
  • Teamworking, networking, and interpersonal skills
  • Numeracy skills and proficiency in using IT
  • Good organization and multitasking abilities
  • Capability to work in a fast-paced environment

Job Details

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity:

The People & Culture Director is a key strategic partner overseeing and guiding the organization's People & Culture functions. This role is pivotal in shaping the company's culture, enhancing employee engagement, and driving initiatives that support the organization's goals and objectives. The People & Culture Director ensures the development and implementation of People & Culture strategies that attract, retain, and develop top talent while ensuring compliance with all relevant labor laws and regulations.

The position reports to both Senior Director of People & Culture and VP GM of the plant.

What Your Impact Will Be:

  • Overall responsible for People & Culture function for MBK plant
  • Be an Influential Advisor for the GM and Leadership team on critical business priorities in terms of proactively identifying gaps in cross-functional alignment & mobilizing manpower resources to deliver operations results
  • Build high performing work culture for the site in partnership with the leadership team
  • Influence stakeholders by delivering meaningful messages with confidence
  • Drive employee engagement programs to maintain high morale and engagement score (GPS) of employee
  • Understand how the business’ priorities connect to the broader cross-functional goals through daily Gemba walk to connect with employees in the front line to have a good understanding of the pulse of the organization and proactively work on any gaps in people processes
  • Ensure robust People & Culture process and delivery as per SLAs across Employee life cycle i.e. Recruitment, Onboarding, Talent Development, Employee Relations, Exit process
  • Act as a thought partner with GM & Leadership team to enable organization changes to support transformation and deliver with the leadership team on OFG targets in terms of fixed cost savings on headcount
  • Maintain a cohesive IR environment by building strong partnerships and collaboration with Union Committee
  • Guide and support ER manager to lead CLA with Union
  • Drive change management and partner with the leadership team to drive the digital journey for the plant
  • Assesses capability gaps within teams and creates development plans to close gaps and improve capabilities
  • Sustainably embed DE&I across all talent strategies
  • Develop strategic messages to inform communication plans aligned to business People & Culture objectives

Leadership and People Management

  • Provide direct management support to employees on all matters relating to people development and training, leave, compliance, and complaints.
  • Set the development plan of people, set a clear strategic direction for communication with employees, enhance their leadership capacity and capability, and enable them to deliver robust operational support.
  • Contribute to the management of other streams and other related work groups where required

Qualifications

What We’re Looking For:

  • MA/MS/MBA (Masters/Postgraduate/Advanced Degree)
  • Minimum 15 years of experience of which at least 5+ years in a manufacturing environment with exposure to working with Unions
  • Should have led People & Culture for complex manufacturing operations and a good awareness of plant working environment with a union in place.
  • Strong analytical with excellent communication skills
  • Teamworking, ability to network with people, and interpersonal skills
  • Numeracy skills and proficiency in using IT
  • Good organization and the ability to multitask
  • The capability to work in a fast-paced environment and achieve targets
  • Entrepreneurial spirit

Additional Information

Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https //jobs.mattel.com/ and www.instagram.com/MattelCareers .

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

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