Field Service Associate

Player One Amusement Group, a division of Cineplex Entertainment LP, has an immediate full-time opening for the position of Games Service Tech (FSA). The route territory for this position includes Norwood and surrounding area.  As a route technician you are responsible for managing a designated territory in an efficient and professional manner that includes experience appropriate repairs, merchandising and collections. 

The hiring range starts at $20/hour and includes discretionary bonus eligibility. 

P1AG employs over 400 people in 21 offices throughout Canada and the United States.  One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks.   

 For more information regarding P1AG please visit our website at www.winwithp1ag.com. 

Job Duties:  

• Repairing equipment and troubleshooting issues, according to skill level.  

• Merchandising of gaming equipment (plush and prizes) as needed.   

• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.  

• Responsible for accurate route collections of monies, adhering to proper cash handling procedures.  

• Establish and maintain professional relationship with locations and staff.  

• Detailed record keeping of all meters.  

• Complete follow up as assigned.   

• Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.  

• Find new leads as available.  

Requirements:  

• High School or equivalent 

• Solid experience managing a route or similar background 

• Experience within the gaming industry a big plus 

• Driving record must be clean and upheld 

• Detail and customer service oriented 

• Solid work ethic for being punctual, dependable and customer driven 

• Efficient at managing a workload with minimal supervision 

• Always working accurately and efficiently 

• Solid organization skills in managing paperwork, tools, parts, etc.