Front Desk Coordinator

3 Months ago • All levels • Administrative • $37,440 PA - $41,600 PA

Job Summary

Job Description

The Front Desk Coordinator at Company 3 welcomes clients, provides facility information, directs requests, routes calls, handles shipping/receiving, purchasing, and overall client services. Responsibilities include checking in clients (following COVID protocols), providing in-person/email/phone support, routing requests, managing shipments, updating documents, meeting setup, and general purchasing. The ideal candidate is highly organized, meticulous, upbeat, and able to multitask. Prior office experience and proficiency with Google Docs/MS Office are required. The position is full-time, Monday-Friday, 11 am-7 pm EST, with potential for schedule flexibility.
Must have:
  • Welcoming clients and guests
  • Directing client requests
  • Handling shipping/receiving
  • Proficient in Google Docs/MS Office
  • Organized and detail-oriented
  • Excellent communication skills
Good to have:
  • Knowledge of post-production workflows
Perks:
  • Comprehensive health, retirement, and insurance benefits (for eligible full-time employees)
  • Paid time off (for eligible full-time employees)
  • Retirement and select insurance benefits (for eligible part-time employees)

Job Details

Company: Company 3
Position: Front Desk Coordinator
Location: New York, NY - Onsite
Hours of Operation: 11:00am – 7:00pm EST

*Pay Range: $18.00 - $20.00 USD hourly


POSITION SUMMARY:
Primary responsibilities include welcoming clients and guests, providing facility information, directing client requests to the appropriate department, routing calls, shipping and receiving, purchasing, and overall client services. The Front Desk Coordinator should be highly organized, meticulous, be upbeat and personable, able to multi-task, and willing to grow within the role.

MAIN DUTIES:
The Front Desk Coordinator is responsible for greeting, welcoming, and directing clients and guests appropriately, providing initial orientation to new clients, notifying staff and clients of visitor arrival. They will also be responsible for the following:

  • Check in clients according to current Covid protocols.
  • Client support in person, through email, and phone calls
  • Routing client requests to the appropriate department
  • Support and handle Client Services requests for Theater clients
  • Managing incoming and outgoing shipments
  • Updating documents and spreadsheets
  • Set-up for meetings, screenings
  • General purchasing, logging of purchases

WHAT YOU BRING:
The ideal candidate will bring prior office experience, be reliable, punctual, and able to work Mon-Fri from 11am-7pm. They must also be flexible with notice to shift schedules as needed. Additional desired skills include:
  • Proficient with Google Docs, MS Office
  • Meticulous, detail oriented, able to easily multi-task and be a self-starter.
  • Professional appearance and excellent demeanor
  • Excellent written and verbal communication skills
  • Knowledge of post-production workflows a plus


About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. 

Diversity and Inclusion at Company 3: 
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.

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About The Company

Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.


Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.

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