Inside Sales Representative

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We are supporting our client, a rapidly growing BioPharma company, in their search for an Inside Sales Representative! This organization has doubled in size over the last three years and is expanding its services and sales portfolio. With a strong foundation in inbound sales, the company is enhancing its sales efforts to drive further growth. The ideal candidate will be responsible for managing inbound leads, developing new business opportunities, and building strong client relationships.

Inside Sales Representative Responsibilities:

• Lead Generation: Actively search for new potential customers through online directories, email campaigns, and cold calling.
• Qualifying Leads: Assess potential customers’ needs and buying intent to identify qualified sales opportunities.
• Inbound & Outbound Sales Prospecting: Manage inbound leads while also reaching out to potential customers via phone/email to present service features, address concerns, and initiate sales conversations.
• Customer Needs Analysis: Understand customer pain points and identify how the company’s offerings can solve their problems.
• Sales Presentations & Demonstrations: Explain product features and benefits through virtual presentations or in-person facility tours.
• Negotiation: Discuss pricing and terms with customers to reach mutually beneficial agreements.
• Closing Sales: Effectively manage the sales cycle (typically 3-6 months) to secure new business and achieve sales targets.
• Account Management: Maintain relationships with existing customers, identify upselling opportunities, and address concerns.
• CRM Management: Update and maintain customer information within Salesforce to track sales activity and progress.

Inside Sale Representative Qualifications:

• Experience in inside sales, transactional sales, and relationship-building.
• Strong understanding of sales cycles (3-6 months) and ability to navigate longer processes for larger deals.
• Proficiency in Salesforce (NetSuite not required); Excel skills required.
• Excellent communication and interpersonal skills to build rapport and address customer concerns effectively.
• Ability to handle objections, negotiate pricing, and close deals efficiently.
• Time management skills to prioritize tasks and meet deadlines.
• Experience selling services/products with an extended sales cycle is highly preferred.
• Technical sales experience (BioPharma and Life Sciences knowledge is a plus but not required).
• Ability to work both independently and collaboratively in a non-competitive team environment.
• Strong computer literacy and familiarity with online sales tools.

To learn more about this Inside Sales Representative opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.