IT Support Engineer (2nd line)

4 Months ago • All levels • Administrative

Job Summary

Job Description

The IT Support Engineer (2nd line) will provide technical support to clients, resolving issues related to applications, systems, and computer hardware. Responsibilities include installing and configuring Linux and Windows systems and software, managing databases (writing simple queries, analyzing errors, creating backups), and creating/updating technical documentation. The ideal candidate possesses strong knowledge of Linux and Windows Server, basic SQL, LAN/WAN configuration, and virtualization. Excellent communication skills in English are essential, with Ukrainian a plus. A passion for IT, initiative, teamwork, and the ability to explain complex technical problems clearly are crucial.
Must have:
  • Linux & Windows Server knowledge
  • Basic SQL
  • LAN/WAN configuration understanding
  • Virtualization knowledge
  • English communication
  • Problem-solving skills
  • Documentation skills
Good to have:
  • Ukrainian language
  • Scripting (PowerShell, Bash)
  • IT industry experience
Perks:
  • Training budget & leave
  • Flexible work hours
  • Relocation package
  • Medical care & life insurance
  • MyBenefit & MultiSport
  • Meal allowance
  • Sports & integration activities
  • Language courses
  • Referral program
  • Work-life balance
  • Snacks, fruits & vegetables
  • On-site yoga & fitness
  • Carpooling
  • Parking

Job Details

Description

Co będziesz robić?

  • Wspierać naszych klientów w zakresie rozwiązywania problemów technicznych związanych z aplikacjami, systemami oraz sprzętem komputerowym
  • Instalować i konfigurować systemy z rodziny Linux oraz Windows, a także oprogramowanie zgodnie z przyjętymi procedurami
  • Obsługiwać bazy danych poprzez pisanie prostych zapytań, analizę błędów i tworzenie kopii zapasowych
  • Tworzyć i aktualizować instrukcje oraz dokumentację techniczną

Czego oczekujemy?

  • Dobrej znajomości systemów operacyjnych Linux i Windows Server
  • Podstawowej wiedzy o języku SQL
  • Rozumienia zagadnień związanych z konfiguracją sieci LAN/WAN
  • Podstawowej wiedzy z zakresu wirtualizacji
  • Komunikatywnej znajomości języka angielskiego

Idealnie jeśli: 

  • Komunikatywnie posługujesz sie językiem ukraińskim

Ważne dla nas są:

  • Autentyczna pasja do IT
  • Dyspozycyjność
  • Inicjatywa, zaangażowanie i chęć rozwoju
  • Umiejętność przekazania zawiłych technicznie problemów w prosty i zrozumiały dla użytkownika końcowego sposób
  • Komunikacja i współpraca w zespole

Dodatkowym atutem będzie:

  • Doświadczenie w branży IT
  • Umiejętność pisania skryptów m.in. PowerShell, Bash

Benefity

  • Indywidualny budżet szkoleniowy wraz z urlopem na ten cel
  • Elastyczny czas pracy
  • Pakiet relokacyjny
  • Opieka medyczna i ubezpieczenie na życie
  • Kafeteria MyBenefit i MultiSport
  • Dofinansowanie do posiłków
  • Sport i Integracja
  • Lektoraty językowe
  • Program poleceń
  • Równowaga między życiem prywatnym a zawodowym
  • Zdrowe przekąski, owoce i warzywa
  • Joga i Fitness w biurze
  • Carpooling
  • Parking: auta i rowery


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About The Company

The NOVOMATIC AG Group is one of the biggest international producers and operators of gaming technologies and employs more than 24.500 staff worldwide. Founded by entrepreneur Professor Johann F. Graf in 1980, the Group has locations in around 50 countries and exports high-tech electronic gaming equipment and solutions to around 100 countries. The Group operates around 214,000 gaming terminals and video lottery terminals (VLTs) in its some 2,100 plus gaming operations as well as via rental concepts.


Through its numerous international subsidiaries, NOVOMATIC is fully active in all segments of the gaming industry and thus offers a diversified Omni-channel product portfolio to its partners and clients around the world. This product range includes land based gaming products and services, management systems and cash management, online/mobile and social gaming solutions as well as lottery and sports betting solutions together with a range of sophisticated ancillary products and services.


A characteristic of NOVOMATIC is its unique innovative strength. That is why research and development has such a high priority. Thanks to its many technology centers, NOVOMATIC is a pioneer in the development of innovative gaming products and systems solutions. The Group’s development activities focus both on “Distributed Gaming Solutions” as well as on gaming content and application software.


Links:

www.novomatic.com

www.novomatic.com/magazine

https://www.novomatic.com/en/explore-novomatic/careers


All data subject rights under the GDPR can be addressed directly to LinkedIn. For more information on data protection at NOVOMATIC AG, you can access our privacy policy at https://www.novomatic.com/en/privacy-statement

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