Junior IT Support Engineer - Fixed Term Contract

2 Months ago • 2 Years + • Administrative

Job Summary

Job Description

This Junior IT Support Engineer role is a fixed-term contract position based in Milpitas, CA. Responsibilities include providing first-line IT support to internal employees, troubleshooting hardware and software issues (Windows and MacBook environments), resolving cloud-based solution problems (Microsoft Office 365, Smartsheet, Adobe Creative Suite), performing routine maintenance and updates, setting up new hardware/software, managing IT inventory, documenting IT issues, collaborating on IT improvements, supporting IT policy development, and providing technical support (remotely and in-person). The role requires strong troubleshooting skills, experience with cloud-based solutions, networking principles, and IT ticketing systems. Excellent communication and customer service skills are essential.
Must have:
  • First-line IT support
  • Troubleshooting hardware/software
  • Cloud solution experience
  • Networking principles knowledge
  • IT ticketing system proficiency
  • Excellent communication skills
Good to have:
  • Google Workspace experience
  • VDI solutions experience
  • Experience with Slack, Jira, Notion, Rippling

Job Details

Job Info

  • Job Identification 8215
  • Posting Date 02/20/2025, 08:56 AM
  • Locations 115 North McCarthy Blvd., Milpitas, CA, 95035, US
  • Degree Level High School Graduate
  • Job Schedule Full time

Job Description

Position Summary, Responsibilities and Expectations:

  • Provide first-line IT support for internal employees, troubleshooting hardware and software issues in both Windows and MacBook environment, including printers, AV equipment, and other office technology.
  • Assist with troubleshooting and resolving issues related to cloud-based solutions such as Microsoft Office 365 cloud services, Smartsheet, Adobe suite of applications, etc.
  • Perform routine maintenance, software updates, and hardware repairs to ensure the optimal performance of all IT systems.
  • Assist with setting up new hardware and software for employees, including system installations and configurations.
  • Help maintain and manage IT inventory, ensuring all assets are properly tracked and maintained.
  • Document and report on IT issues, solutions, and updates for internal knowledge sharing.
  • Collaborate with the IT team to improve systems, processes, and tools to enhance productivity.
  • Support the development and implementation of IT policies and procedures.
  • Provide general technical support, both remotely and in-person, to ensure the smooth operation of daily workflows.
  • Assist with user training on IT systems and tools as needed

Essential Skills and Experience:

  • Hold a degree in Computer Science, Information Technology, or a related field (or have rockstar experience that proves your knowledge).
  • Minimum 2 years of experience in IT support, desktop support, or a related field.
  • Strong troubleshooting skills in a MacBook environment, including experience with peripherals like printers and Logitech AV equipment.
  • Some experience with cloud-based solutions such as Google Workspace, VDI solutions, Slack, Jira, Notion, and Rippling.
  • Basic understanding of networking principles, including Wi-Fi and VPN troubleshooting.
  • Familiarity with IT ticketing systems and an ability to track and resolve support requests effectively.
  • A desire to learn and grow, with a proactive approach to expanding technical skills.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Ability to work independently and as part of a collaborative team.
  • Excellent communication skills and a positive attitude toward customer service.
  • Hands-on experience administering Microsoft Office 365 cloud services with an emphasis on MS Exchange, MS Skype for Business, SharePoint online, etc.
  • Experience managing telephony system (ShoreTel, RingCentral, Five9’s, etc)

Similar Jobs

Aristocrat Gaming - Mechanical Engineer - Quality Analyst

Aristocrat Gaming

Las Vegas, Nevada, United States (Hybrid)
4 Months ago
Lulalend - Senior Site Reliability Engineer

Lulalend

Cape Town, Western Cape, South Africa (On-Site)
6 Months ago
Fandom - Product Designer II

Fandom

Poznań, Greater Poland Voivodeship, Poland (Remote)
2 Months ago
Epic Games - Producer

Epic Games

Vancouver, British Columbia, Canada (On-Site)
3 Months ago
ComeOn Group - Brand Executive - Denmark

ComeOn Group

England, United Kingdom (Hybrid)
2 Months ago
CAE - Simulator Technician

CAE

Sepang, Selangor, Malaysia (On-Site)
7 Months ago
The Walt Disney Company - MTO Project Scheduler

The Walt Disney Company

Celebration, Florida, United States (On-Site)
2 Months ago
Aristocrat Gaming - Customer Service Representative

Aristocrat Gaming

Auckland, Auckland, New Zealand (Hybrid)
2 Months ago
Highspot - Salesforce Developer

Highspot

Hyderabad, Telangana, India (Hybrid)
6 Months ago
Tesla - Security Officer

Tesla

Brandenburg, Germany (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

The Walt Disney Company - Automation Engineer

The Walt Disney Company

Montévrain, Île-de-France, France (On-Site)
3 Months ago
Transaction Network Services - Quality Assurance Engineer - Test Automation

Transaction Network Services

Coimbatore, Tamil Nadu, India (On-Site)
8 Months ago
Omnissa - Staff Engineer (C++ Linux)

Omnissa

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
Match Group - Product Operations Specialist

Match Group

Palo Alto, California, United States (Hybrid)
6 Months ago
Gamezop - Quality Assurance Engineer

Gamezop

India (Remote)
7 Months ago
Epic Games - Associate Art Producer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
3 Months ago
Zoox - Manager, Charging and Distribution

Zoox

Foster City, California, United States (On-Site)
6 Months ago
Playnetic - Game Server Engineer - Java

Playnetic

(Remote)
2 Months ago
CloudHire - Manual QA Tester

CloudHire

London, England, United Kingdom (Hybrid)
6 Months ago
Luxoft - Senior QA Analyst - AML & FinCrime

Luxoft

Pune, Maharashtra, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Wokingham, England, United Kingdom

PlayStation Global - Lead Cinematic Artist

PlayStation Global

Liverpool, England, United Kingdom (Hybrid)
5 Months ago
Playground Games - Senior Systems Engineer

Playground Games

England, United Kingdom (Hybrid)
4 Months ago
PlayStation Global - Fraud Strategy Quantitative Analyst

PlayStation Global

London, England, United Kingdom (On-Site)
2 Months ago
Keywords Studios (Player Support) - Senior/Lead VFX Artist - 2025 Opportunities (UKI)

Keywords Studios (Player Support)

Brighton And Hove, England, United Kingdom (Remote)
4 Months ago
IO Interactive - Technical Animator

IO Interactive

Brighton And Hove, England, United Kingdom (Hybrid)
2 Months ago
WongDoody - JOIN OUR FREELANCE COMMUNITY

WongDoody

London, England, United Kingdom (On-Site)
5 Months ago
The Walt Disney Company - Broadcast Engineer (FTC)

The Walt Disney Company

London, England, United Kingdom (On-Site)
5 Months ago
Hawk Eye Innovations - Technical Writer

Hawk Eye Innovations

Basingstoke, England, United Kingdom (On-Site)
2 Months ago
Playground Games - Lead Gameplay Animator

Playground Games

England, United Kingdom (Hybrid)
4 Months ago
Polygon Labs - Manager of Editorial and Content

Polygon Labs

London, England, United Kingdom (Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

PwC - Senior Associate_SAP BASIS Enterprise APP SAP _ Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Secret 6 - IT Support Technician (Night Shift)

Secret 6

Metro Manila, Philippines (On-Site)
2 Months ago
Nagarro - Junior SAP Cloud Developer

Nagarro

Germany (Remote)
1 Month ago
Tesla - Industrial Clerk Apprenticeship (m/w/d) 2025

Tesla

Prüm, Rhineland-Palatinate, Germany (On-Site)
2 Months ago
N-iX - Senior Database Engineer

N-iX

United Kingdom (Remote)
2 Months ago
ION - Technical Support Analyst - 8034

ION

Hong Kong (On-Site)
6 Months ago
IGT - Field Service Tech II

IGT

Madison, Wisconsin, United States (On-Site)
5 Months ago
Next Level Business Services - Salesforce Technical Lead

Next Level Business Services

Bloomington, Minnesota, United States (On-Site)
6 Months ago
CloudHire - Reports Specialist - Fulfillment

CloudHire

Philippines (Remote)
6 Months ago
Gaming Innovation Group  - Infrastructure Engineer

Gaming Innovation Group

Community Of Madrid, Spain (Hybrid)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 1994, CORSAIR (NASDAQ:CRSR) is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans.


CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality. The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries.


CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.

Duluth, Georgia, United States (On-Site)

Taipei City, Taiwan (On-Site)

Taipei City, Taiwan (On-Site)

Milpitas, California, United States (On-Site)

Duluth, Georgia, United States (On-Site)

Taipei City, Taiwan (On-Site)

Milpitas, California, United States (On-Site)

Duluth, Georgia, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Corsair

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug