Manager Systems and Server Engineering

2 Months ago • 8 Years + • DevOps

Job Summary

Job Description

As Manager of Systems Engineering at Disney Signature Experiences, you'll lead a team designing, implementing, and maintaining robust systems supporting operational needs and enhancing guest experiences. Responsibilities include overseeing budgets, managing team projects (tool upgrades, system migrations, application provisioning, security initiatives), ensuring system reliability and performance through monitoring and incident management, implementing security best practices, identifying process improvements, and fostering a collaborative team culture. You will partner with delivery teams to design, implement and maintain scalable and reliable systems. The role requires strong technical skills in systems engineering, automation tools, and cloud services (AWS, GCP, Azure).
Must have:
  • 8+ years experience, 2+ years leadership
  • Experience with automation tools (Ansible, Terraform)
  • Strong systems engineering background (Windows/Linux, networking, cloud)
  • Excellent communication and leadership skills
  • Agile methodologies experience
  • Strong problem-solving and analytical skills
Good to have:
  • Prior Cruise Line or Maritime experience
  • Experience with Terraform/Atlantis, AWS Cloud, Logging/Monitoring tools
  • Experience with Google Cloud Platform, Azure DevOps, Go/Python/Node.js/Java

Job Details

Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disney Signature Experiences organization within Technology & Digital for Disney Experiences. It works closely with technology teams and business partners from across the company. 

About The Role & Team:

As the Manager of Systems Engineering at Disney Signature Experiences, the successful candidate will be responsible for leading a diverse team of skilled engineers to design, implement, and maintain robust and resilient systems that support our fleet's operational needs and enhance the guest experience. You will play a key role in ensuring the reliability, scalability, and performance of our systems, working closely with cross-functional teams to achieve our technology goals.

What You'll Do:

  • Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives
  • Manage teams performing the design, analysis, evaluation, testing, debugging, and implementation of applications
  • Supervise the analysis, installation, acquisition, modification, and support of operating systems, databases, or utilities software
  • Lead teams in planning, conducting, and directing analysis of business problems for automated systems
  • Guide development, testing, evaluation, or design of system or infrastructure architecture
  • Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
  • Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations
  • Lead and mentor a team of systems engineers, fostering a culture of collaboration, innovation, and continuous improvement.
  • Partner with delivery teams to help with the design, implementation, and maintenance of scalable and reliable systems that meet the needs of our onboard and shore-based operations.
  • Manage multiple projects simultaneously, ensuring timely delivery and alignment with company objectives. Projects include tool or platform upgrades, system migrations, new application provisioning, and security & compliance initiatives to name a few examples.
  • Ensure the performance and reliability of systems through continuous monitoring, proactive maintenance, and incident management. This includes providing operational support, participating in post-incident retrospectives, and ensuring that permanent fixes are put in place.
  • Implement and enforce security best practices to protect guest and cast data and maintain the integrity of our systems. This includes timely remediation of control findings and participating in penetration testing and management audit.
  • Identify opportunities for process improvements and drive initiatives to enhance the efficiency and effectiveness of the systems engineering team. This includes expansion of automation, playbooks, observability, etc.
  • Ensure comprehensive documentation of system designs, processes, and procedures.

Required Qualifications:

  • Minimum 8 years of related work experience, with at least 2 years in a leadership or managerial position.
  • Experience with automation tools and frameworks (e.g., Ansible, Terraform, Kubernetes) is required.
  • Strong technical background in systems engineering, including experience with Windows & Linux systems, networking, cloud services (AWS, GCP, Azure), containerization, scaling, etc.
  • Strong SQL skills and experience
  • Excellent communication and leadership abilities, to ensure effective growth and development of team
  • Practical experience using agile methodologies. Experience with variety of software delivery methodologies (ex. Agile: Scrum, Lean, etc.)
  • A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
  • An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging
  • Authority in industry standard systems engineering platforms, applying expertise to drive the development and implementation of data solutions
  • Strong problem-solving and analytical skills.

Examples of supported technologies include, but is not limited to:

  • AWS
  • Chef
  • Docker
  • Terraform
  • Ansible
  • Couchbase
  • Apache
  • Nginx
  • Tomcat
  • ElasticSearch
  • Rancher
  • Angular.js
  • Node.js
  • Spring/Java
  • Rundeck

Preferred Qualifications:

  • Prior Cruise Line or Maritime experience preferred.
  • Extensive experience in any of the below technologies preferred:
  • Terraform/Atlantis
  • AWS Cloud (Fargate, ECS, Lambdas, ApiGateways, EC2, S3, ALB/ELB, Elasticache, EKS, KMS-Secret Manager, VPCs, IAM) 
  • Logging/Monitoring/Alerting (Cloudwatch/Splunk/AppDynamics/Elasticache/Grafana)
  • Rundeck, Chef, Ansible, Vault
  • MessageQueueing: RabbitMQ, PubSub
  • Google Cloud Platform (App Engine,  Kubernetes ( Helm/Tiller ), Cloud Functions, Firebase, IAM)
  • Load balancers 
  • Languages: Go/Python/ Node.js (Angular.js framework)/Java (Spring MVC)
  • Service-Now
  • Kafka
  • Redis
  • Azure DevOps 
  • Red Hat Open Shift

Required Education: 

  • Bachelor's Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience 

Preferred Education: 

  • Industry certification in related technologies preferred.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products, and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating special stories and experiences for every member of the family. Disney’s stories, characters, and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally loved.

This position is with Disney Worldwide Services, Inc., which is part of a business we call The Walt Disney Company (Corporate).

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Disney cultivates a business culture where ideas and decisions from all people help us grow, innovate, create the best stories, and be relevant in a constantly evolving world.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Similar Jobs

Epic Games - Data Analyst - CorpTech Analytics

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
Behaviour Interactive - Principal Generalist Programmer - Dead by Daylight

Behaviour Interactive

Ontario, Canada (Hybrid)
1 Month ago
Ness Digital - Big Data Engineer

Ness Digital

Timișoara, Timiș, Romania (Remote)
2 Months ago
Revolgy - Senior Cloud Operations Engineer

Revolgy

United Kingdom (Remote)
1 Month ago
ByteDance - Site Reliability Engineer, Traffic Platform

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago
Info Stretch - Senior Engineer

Info Stretch

Mumbai, Maharashtra, India (On-Site)
5 Months ago
The Walt Disney Company - Lead Software Engineer (Identity)

The Walt Disney Company

San Francisco, California, United States (On-Site)
5 Months ago
PlayStation Global - Sr. Software Engineer - ML/AI DevOps

PlayStation Global

San Francisco, California, United States (On-Site)
1 Month ago
N-iX - Senior Engineer with AWS Greengrass Expertise

N-iX

Ukraine (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ByteDance - Senior Software Engineer, Traffic Platform

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Nielsen Holdings - SENIOR DEVOPS ENGINEER

Nielsen Holdings

Bengaluru, Karnataka, India (Hybrid)
5 Months ago
Aristocrat Gaming - Associate Principal Engineer

Aristocrat Gaming

Noida, Uttar Pradesh, India (Hybrid)
2 Months ago
Crunchyroll - DevOps Engineer, Core Infrastructure Engineering

Crunchyroll

San Francisco, California, United States (Hybrid)
1 Month ago
Riot Games - Manager, Software Engineering - Infrastructure / Cloud Foundations

Riot Games

Los Angeles, California, United States (On-Site)
3 Months ago
Ajmera Infotech - Kubernetes Experts

Ajmera Infotech

Hyderabad, Telangana, India (On-Site)
5 Months ago
PwC - IN_Senior Associate_ Golang _Advisory Corporate_Advisory_Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Dream Sports - SDET 3

Dream Sports

Mumbai, Maharashtra, India (On-Site)
2 Months ago
Playrix - Senior Data Analyst (Attribution)

Playrix

Armenia (Remote)
6 Months ago
ASSIST Software - React Developer

ASSIST Software

Suceava, Suceava County, Romania (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Celebration, Florida, United States

The Walt Disney Company - SVP, Longform - ABC News

The Walt Disney Company

New York, New York, United States (On-Site)
1 Month ago
Zoox - Senior/Staff Backend Software Engineer - Product

Zoox

Foster City, California, United States (On-Site)
6 Months ago
The Walt Disney Company - Social Media Manager – YouTube

The Walt Disney Company

Washington, District Of Columbia, United States (On-Site)
1 Month ago
Google - Software Engineer III, Machine Learning, Google Cloud Compute Infrastructure

Google

Sunnyvale, California, United States (On-Site)
5 Months ago
Next Level Business Services - Salesforce Devops Engineer

Next Level Business Services

Agoura Hills, California, United States (On-Site)
6 Months ago
ByteDance - Senior Software Development Engineer - Cloud Native Databases

ByteDance

San Jose, California, United States (On-Site)
3 Months ago
Glean - Product Management Lead, Verticals

Glean

Palo Alto, California, United States (On-Site)
5 Months ago
Keywords Studios (Player Support) - Software Engineer - Web Dev - Frontend - AI

Keywords Studios (Player Support)

California, United States (On-Site)
1 Month ago
The Walt Disney Company - Sr Software Engineer (Roku/BrightScript/SceneGraph)

The Walt Disney Company

Charlotte, North Carolina, United States (On-Site)
5 Months ago
PlayStation Global - Software (Backend) Engineer I

PlayStation Global

Aliso Viejo, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

DevOps Jobs

PAPAYA - DevOps Team Lead

PAPAYA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
Warner Bros Games - Staff Software Engineer - Cloud Support and Operations

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Zazz - Cloud Engineer (AWS)

Zazz

(Remote)
2 Months ago
Tencent - Version management 游戏版本管理

Tencent

Shenzhen, Guangdong Province, China (On-Site)
6 Months ago
The Walt Disney Company - Principal Systems Engineer

The Walt Disney Company

Glendale, California, United States (On-Site)
1 Month ago
Nielsen Holdings - Sr. Data Engineer - (Big Data, Spark, Scala, Python, AWS, RDBMS, SQL)

Nielsen Holdings

Gurugram, Haryana, India (Hybrid)
6 Months ago
Axinous - Senior Software Development Manager - C, Linux, Distributed Systems

Axinous

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
ION - Site Reliability Engineer

ION

Milan, Lombardy, Italy (Hybrid)
6 Months ago
ARHS - DevSecOps Engineer (Automation Specialist)

ARHS

The Hague, South Holland, Netherlands (On-Site)
6 Months ago
CLO Virtual Fashion  Inc  - DevOps Engineer

CLO Virtual Fashion Inc

Bengaluru, Karnataka, India (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Lake Buena Vista, Florida, United States (On-Site)

Paris, Île-de-France, France (On-Site)

Glendale, California, United States (On-Site)

Île-de-France, France (On-Site)

London, England, United Kingdom (Hybrid)

Burbank, California, United States (Hybrid)

Lake Buena Vista, Florida, United States (On-Site)

New York, New York, United States (On-Site)

Connecticut, United States (On-Site)

Lake Buena Vista, Florida, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug