Network Operation Engineer

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

This is a hybrid role (3 days in the office/2 days remote).

 What will be your responsibilities within IBKR: 

• Play a key role in the operation of the production network infrastructure and its supporting ecosystem.
• Perform investigations and provide timely resolution to incidents affecting a vast array of network and security technologies in data centres and offices, spread across the globe.
• Coordinate complex troubleshooting efforts together with the other IT teams and have the opportunity to progress beyond understanding purely networking concepts.
• Prepare and roll out basic changes to classic network equipment, firewalls, load balancers and WiFi infrastructure using a variety of tools, such as Ansible or the CLI. Support the design engineers with major project-related deployments.
• Manage the network infrastructure life cycle by fine-tuning and enriching our monitoring systems, rolling out periodical and critical upgrades, creating performance reviews and proposing improvements, and maintaining accurate documentation.

Which skills are required:

• Between 3 and 5 years’ experience as a network operations engineer within a production environment.
• CCNA, ideally CCNP, level qualification or equivalent proven experience and skills.
• Excellent analytical and problem-solving capabilities with great attention to detail and a methodical work style.
• Experience working in data centres and understanding data centre infrastructure.
• Strong communication and interpersonal skills, as well as client service orientation.
• Financial institution network operation experience is desired
• Arista and Cisco advanced routing and switching technologies and protocols
• BGP and IGP routing protocols
• Policy-based routing
• Multicast
• Gateway redundancy protocols
• WAN/LAN/WLAN topologies
• VPC
• NAT
• Network tunnelling technologies such as GRE and IPSec
• Traffic shaping and QoS
• Network security and firewall technologies
• Experience with monitoring systems, SNMP and incident handling
• ITIL version 3 or 4 Foundation certification (not older than 3 years)

Knowledge regarding any of the below would also be nice to have:

• Overlay technologies such as VxLAN
• Cisco ISE TACACS and Radius
• Palo Alto security products
• F5 application load balancers
• Infoblox DNS, DHCP, IPAM and NTP services
• Ansible automation
• Python and Perl scripting languages
• Multimedia/VoIP solutions (SIP)
• Cloud networking
• VMware virtualization
• Linux basic knowledge
• Virtual testing environments such as EVE-NG and GNS3

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits & Perks