Mailroom Support Agent

1 Month ago • All levels • Customer Service • $30,576 PA - $45,448 PA

Job Summary

Job Description

The Mailroom Support Agent will process specialty mail and detect fraudulent activity. Responsibilities include opening and scanning mail, coding and routing mail, screening for fraud, and navigating scanning systems. The role requires experience in mailroom environments or related fields, including logistics, shipping, receiving, and mail distribution. Experience with Microsoft Office and office equipment operation is also necessary.
Must have:
  • Experience in mailroom/logistics.
  • Experience with Microsoft Office.
  • High School Diploma or equivalent.
Perks:
  • Full medical, dental, vision, and matching 401K
  • Flexible time off
  • Volunteer time off
  • Vacation
  • Sick leave
  • 12 paid holidays

Job Details

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Job description

 

Job description

The Mailroom Support Agent's primary function is to process specialty mail and detect any fraudulent activity. You will be paid $15/hour and will work onsite at our 701 Experian Parkway, Allen, TX office and report to the Customer Support Manager.

Responsibilities:

  • Process specialty correspondence by opening and scanning department mail
  • Code mail by correspondence type and route to the appropriate department
  • Screen mail to detect fraudulent activity
  • Navigate the scanning system and applications. Performing limited maintenance on the scanning system.
  • Ability to lift and carry bins of mail weighing up to 25-30 pounds.

You Will:

  • Have previous experience working in a mailroom environment with experience in logistics, shipping and receiving, mail distribution, and other relevant skills
  • Have experience in retail or warehouse environments; skills in inventory management and package handling which are transferable to mailroom operations
  • Experience in logistics, shipping, or receiving roles may have relevant skills and follow procedures for efficient mail distribution
  • Have experience with Microsoft Office; internet, email, and ability to operate office equipment

Qualifications

Qualifications

  • Required Hours: Sundays 5:00 am - 1:30 pm, Mondays and Tuesdays 2:30 am - 1 pm, Wednesdays 4:30 am - 11:00 am, Thursdays off, and Fridays 4:30 am - 11:00 am, Saturdays Off
  • High School Diploma or equivalent experience
  • Must be available to work overtime
  • Requires 6 months to 1 year of experience in customer service-related experience
  • Will pass background screening which will include a criminal background check, employment verification, education verification, credit check and a drug screen.
  • You must pass a criminal background check, employment verification, education verification, credit check, and a drug screen.

Benefits/Perks:

Core benefits including full medical, dental, vision, and matching 401K Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Onsite

Similar Jobs

Zones - Account Executive

Zones

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
2 Weeks ago
Trackman - Customer Service Specialist (Tier 1)

Trackman

Hørsholm, Denmark (On-Site)
3 Months ago
Nintendo - Instructional Designer

Nintendo

Redmond, Washington, United States (On-Site)
2 Months ago
Nintendo - Logistics Specialist

Nintendo

North Bend, Washington, United States (On-Site)
8 Months ago
Nintendo - Customer Business Analyst (Sales Planning Analyst)

Nintendo

Redmond, Washington, United States (Hybrid)
5 Months ago
Likewize - Corporate Care Agent - Customer Service

Likewize

Southlake, Texas, United States (On-Site)
1 Year ago
Tesla - Customer Experience Specialist (Part-time)

Tesla

Malmö, Skåne County, Sweden (On-Site)
5 Months ago
gitlab - Customer Success Manager

gitlab

United States (Remote)
6 Days ago
ISG - Customer Success Specialist

ISG

Hyderabad, Telangana, India (On-Site)
3 Weeks ago
Trackman - Customer Service Representative

Trackman

Phoenix, Arizona, United States (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Suki - Enterprise Customer Success Manager

Suki

United States (Remote)
1 Week ago
PwC - ETIC, Transaction Monitoring Name Screening (FinCrime) - Associate

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
9 Months ago
YouGov - Mandatory Internship in the Consumer Panels Central Specialist Team

YouGov

Nuremberg, Bavaria, Germany (On-Site)
1 Month ago
Flow - Senior Property Accountant - Condominium

Flow

New York, United States (On-Site)
1 Month ago
Ion - Analyst - LCM - Mumbai - 763

Ion

Mumbai, Maharashtra, India (On-Site)
9 Months ago
Tesla - Security Operations Center (SOC) Operator

Tesla

Milton Keynes, England, United Kingdom (On-Site)
5 Months ago
Adtran - Director Business Development OSA Government Sales

Adtran

Washington, District Of Columbia, United States (On-Site)
1 Month ago
Nintendo - Associate Localization Planner (Bilingual Japanese)

Nintendo

Redmond, Washington, United States (Hybrid)
5 Months ago
Zenoti - Product Specialist

Zenoti

Costa Rica (On-Site)
6 Days ago
Spaulding Ridge - Anaplan Consultant

Spaulding Ridge

Chicago, Illinois, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Allen, Texas, United States

Epic Games - Tester II

Epic Games

Cary, North Carolina, United States (On-Site)
2 Months ago
Lionsgate - Coordinator, International Collections & Administration

Lionsgate

Santa Monica, California, United States (On-Site)
1 Month ago
Epic Games - Senior Gameplay Programmer

Epic Games

United States (On-Site)
2 Months ago
bytedance - Talent Acquisition Partner - Data

bytedance

Seattle, Washington, United States (On-Site)
2 Months ago
GHX - Senior Software Engineer - ETL / MSSQL

GHX

Louisville, Colorado, United States (Hybrid)
6 Days ago
Tencent - Senior Technical Director

Tencent

Palo Alto, California, United States (On-Site)
8 Months ago
WebFX - Jr. React Developer

WebFX

Ann Arbor, Michigan, United States (On-Site)
8 Months ago
HCL Tech - Technical Specialist

HCL Tech

Washington, United States (On-Site)
1 Month ago
Figma - Software Engineer, Data Infrastructure

Figma

San Francisco, California, United States (Remote)
3 Weeks ago
lifechruh - Marketing Technology Manager

lifechruh

Edmond, Oklahoma, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Customer Service Jobs

caliogo - Technical Support Representative, CloudExtend

caliogo

Manila, Metro Manila, Philippines (On-Site)
6 Days ago
HCL Tech - Customer Success Representative, Named Accounts (Hungarian Speaker)

HCL Tech

Bucharest, Bucharest, Romania (On-Site)
1 Week ago
cyara - Senior Customer Success Manager

cyara

United States (Remote)
6 Months ago
HP - Sustainability Customer Success Intern

HP

Sant Cugat Del Vallès, Catalonia, Spain (On-Site)
3 Weeks ago
Notion - Manager, Scaled Customer Success, AMER

Notion

San Francisco, California, United States (On-Site)
1 Month ago
DevRev - Customer Experience Operations Intern

DevRev

Buenos Aires, Buenos Aires, Argentina (On-Site)
1 Month ago
Vercel - Customer Success Manager

Vercel

United States (Remote)
6 Days ago
Postman - Manager, Scale Customer Success

Postman

Boston, Massachusetts, United States (Hybrid)
6 Days ago
Varonis  - Manager of Customer Success

Varonis

United States (On-Site)
3 Months ago
Vendavo - Enterprise Customer Success Manager

Vendavo

Denver, Colorado, United States (Remote)
2 Weeks ago

Get notifed when new similar jobs are uploaded

About The Company

Bogotá, Bogota, Colombia (On-Site)

Bogotá, Bogota, Colombia (On-Site)

Bogotá, Bogota, Colombia (On-Site)

Caxias Do Sul, State Of Rio Grande Do Sul, Brazil (On-Site)

Blumenau, State Of Santa Catarina, Brazil (On-Site)

Brasília, Federal District, Brazil (Hybrid)

Allen, Texas, United States (On-Site)

Bogotá, Bogota, Colombia (On-Site)

Blumenau, State Of Santa Catarina, Brazil (On-Site)

Blumenau, State Of Santa Catarina, Brazil (Hybrid)

View All Jobs

Get notified when new jobs are added by Experian

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug