We are looking for a meticulous and detail-oriented Operation Specialist to ensure the highest quality of our web development projects. The ideal candidate will be responsible for designing and executing test plans, identifying bugs, and collaborating with developers to ensure the delivery of robust, efficient, and user-friendly web applications. This role is crucial for maintaining high standards of quality, functionality, and user experience in every project.

Key Responsibilities:

Test Planning and Strategy: Develop comprehensive test plans, test cases, and test scripts for web applications. Ensure that all functional, non-functional, and edge cases are covered in the test strategy.
Manual and Automated Testing: Perform both manual and automated testing of websites and web applications, ensuring that they meet functional requirements, performance benchmarks, and cross-browser compatibility.
Bug Identification and Reporting: Identify, document, and track defects using bug tracking systems (e.g., Jira). Collaborate closely with developers to communicate bugs and ensure they are resolved efficiently.
Regression Testing: Conduct regression testing on all updates, patches, or enhancements to ensure that new code does not introduce new issues or break existing functionality.
Cross-Browser and Cross-Device Testing: Test web applications across multiple browsers and devices to ensure compatibility and optimal performance on various platforms, including mobile devices.
User Experience Testing: Ensure the website’s usability and overall user experience meet business objectives by identifying issues that could negatively affect end-users.
Collaboration with Development Teams: Work closely with developers, designers, and product managers to understand project requirements, identify potential issues early, and ensure quality is integrated throughout the development lifecycle.
Automation Script Writing: Write and maintain automated test scripts using tools like Selenium, Cypress, or similar frameworks, to optimize testing efficiency and coverage.
Performance and Load Testing: Conduct performance and load testing to ensure that web applications can handle expected traffic volumes and meet performance expectations.
Quality Metrics and Reporting: Track and analyze quality assurance metrics, such as defect density and open defect counts. Provide regular reports on QA progress, bugs, and overall product quality.
Continuous Improvement: Actively contribute to the improvement of QA processes and practices by identifying inefficiencies and suggesting enhancements to streamline testing efforts.

Qualifications:

Experience: 3+ years of experience in software/web quality assurance, with a focus on testing web applications and websites.
Technical Skills: Strong understanding of web technologies, including HTML, CSS, JavaScript, and content management systems (CMS). Proficiency in testing tools like Selenium, Cypress, or other automation frameworks.
Testing Methodologies: Solid knowledge of software testing principles, including functional, regression, performance, security, and usability testing. Familiarity with Agile testing methodologies is a plus.
Problem-Solving Skills: Excellent analytical and troubleshooting skills, with the ability to identify and resolve issues quickly and efficiently.
Attention to Detail: Exceptional attention to detail and the ability to identify even the smallest bugs or issues in complex web applications.
Communication Skills: Strong verbal and written communication skills, able to clearly document and convey testing results and bug reports to development teams and stakeholders.