Operations Specialist

IO Interactive is seeking a talented individual to join our team in a role that will support all of our studios and projects. Currently, we are working on two exciting game projects: Project 007, a brand-new James Bond video game featuring an entirely original Bond story, and Project Fantasy, an ambitious new IP for console and PC that will revolutionize the online fantasy RPG genre.

As we continue to develop these projects, we are looking for an Operations Specialist to join our Operations Excellence team. In this role, you will report directly to our Head of Operations Excellence and lead initiatives that drive organizational transformation. You will focus on streamlining processes, innovating systems, and improving efficiency across both our operations and project divisions.

What you will do:

• Identify and address challenges, bottlenecks, and opportunities for improvement within the organization, working closely with various teams and departments involved in game development.
• Lead process analyses and redesigns, ensuring our operations and systems are optimized for maximum efficiency. You will involve key stakeholders closely, empowering your colleagues and improving IOI’s ability to navigate the complexities of the gaming industry.
• Drive implementations and change management for new initiatives, ensuring that solutions go beyond mere PowerPoint presentations and instead become integral, value-adding parts of our workflows.
• Provide continuous support for implemented solutions, occasionally managing certain processes until they can be effectively handed over to the teams responsible for them.
• Your role will cover a diverse range of workflows, adapting as the organization’s needs evolve. This includes—but is not limited to—Expense Management, Resource Forecasting, Facility Operations, Procurement, Business Intelligence workflows, Finance Operations, and the workflows within individual project disciplines.

Who you are:

• A professional Operations Specialist with at least 3 years of experience in fast-paced international business, preferably within video games, technology, or another development focused domain.
• You have a solid understanding of business operations and holistic business engineering, with experience in collaborating with varying stakeholders across departments and disciplines and driving new implementations.
• You possess proficient IT skills, mainly related to configuring third-party systems to match workflow needs and build efficiency. Ideally you are also an absolute machine when it comes to working with Excel.
• You have strong change management skills, as well as excellent presentation and communication skills.

Who we are:

IO Interactive is an independent videogame development and publishing company with studios in Copenhagen, Malmö, Barcelona, Istanbul and Brighton. As the creative force behind some of the most talked-about multiplatform video games in the last decade, we are committed to creating unforgettable characters and experiences – all powered by our award-winning, proprietary Glacier technology.

IOI is a studio that values in-person collaboration. Being together helps us focus our collective energy on our immediate goals. For us, being both in-office as well as connected across our studios helps us integrate our teams faster, strengthen relationships, and improve knowledge-sharing. We believe that the more time we spend together, the more quality and progress we achieve for our games and players.

We know that to achieve those goals, we need courage, talented people and a great working environment – and we do our utmost to have all of that. Across our multiple studios, we’re working on several projects. Crucially though, we’re all one team. We value the work and impact that each person brings to the table and we actively encourage new ideas, whilst listening to your insights along the way.

We have a dedicated team of People Managers, who look after you as an individual and as an employee. With more than 40 nationalities, we know that everyone is different and we are proud to have a reputation for being a friendly workplace with highly-talent people.