Principal Group Engineering Manager

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience (CXP) team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work. 

The focus of our Azure CXP Engineering is to build extensible platforms, connected customer experiences (CX), enable digital transformation, and improve customer outcomes. Our top-level objectives include winning customer satisfaction by providing the help they need and reducing customer challenges. Our team believes in living the core Microsoft values of Respect, Integrity and Accountability. 

We are looking for an experienced Principal Group Engineering Manager with a passion for delivering well-designed, scalable, and reliable products and services, a genuine desire to lead, guide, and mentor other engineering managers, and a deep technical aptitude. As part of this role, you will collaborate closely with multiple teams across Microsoft to deliver key customer solutions and the technology to support them.

You will be a meaningful part of a team that values diversity of thought and recognizes everyone for their personal strengths and desire to learn and grow.  

Every day, our customers stake their business and reputation on our cloud. You can help #Azure CXP provide our customers with the world-class cloud services they need to succeed. 

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Required Qualifications:

• Bachelor’s degree in computer science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 4+ years of experience with large-scale distributed systems and cloud technology stack such as Azure or Amazon Web Services (AWS)

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 4+ years people management experience.
• 6+ years people management experience including 2+ years as 2nd level manager
• Experience with implementing large-scale distributed software services, modern DevOps practices (including Git, CI/CD, Azure DevOps) and cloud-based delivery models.
• Architectural and technical system design skills and experience
• Proficiency in computer science concepts including data structures, algorithms, and software design patterns. 
• Reliable communication, collaboration, and negotiation skills with demonstrated ability to develop key partnerships across teams and organizations.
• Proven leadership skills, with the ability to effectively drive a team of software engineers.

Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 29, 2025.

#AzCxP

As a Principal Group Engineering Manager, you will lead your organization to develop a world-class customer-centered products and services. We are in a unique position to empower all of Azure to make precise data driven decisions with the data our services manage. You will work with Azure CXP Program Managers, Data Scientists, and other Azure engineering teams as well as the Field and Support organizations to define and deliver critical products to support Azure teams and customers. This role provides an exciting opportunity to work with experts across all levels of Azure’s cloud technology stack.